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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dahua Technology WizSense NVR4208-EI network video recorder 1U Black

Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
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R4,107
+R12 Reward
Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua's advanced technologies, WizSense makes your v... Read More
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Stock 7 Code 316509 Brand DAHUA Model NVR4208-EI Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Launched by Dahua Technology, WizSense is a series of AI products and solutions that adopt independent AI chip and deep learning algorithm. It focuses on human and vehicle with high accuracy, enabling users to fast act on defined targets. Based on Dahua's advanced technologies, WizSense makes your video intelligent, simple and inclusive.
Intelligent: WizSense is powered by AI chip and deep learning algorithm. It provides various features that realize accurate alarms for human and vehicle, as well as quick target search, maximizing resources to increase overall efficiency.
Simple: WizSense offers simple configuration, especially for SMD Plus that can be enabled by just a single button. It eases your daily job and also empowers you with better business decisions.
Inclusive: WizSense is cost-effective that everyone can enjoy the benefits of AI advancement. With affordable prices and easy configuration, WizSense aims to fast accelerate the AI adoption in the industry and brings AI to everyone’s daily life.

Dahua Technology WizSense NVR4208-EI. Video input channels: 8 channels, Maximum resolution: 3840 x 2160 pixels, Video recording modes: 720p, 960p, 1080p. Maximum storage capacity: 16 TB, HDD interface: SATA. Ethernet LAN data rates: 10,100,1000 Mbit/s, Networking standards: IEEE 802.3af, IEEE 802.3at, Supported network protocols: HTTP; HTTPS; TCP/IP; IPv4/IPv6; UPnP; SNMP; UDP; SMTP; NTP; DHCP; DNS; IP Filter; PPPoE; DDNS;.... Rack capacity: 1U, Product colour: Black, Certification: EN IEC 61000-3-2:2019+A1:2021; EN 61000-3-3:2013+A1:2019+A2:2021; EN 55035:2017+A11:2020; EN.... Power consumption (max): 10 W, Power consumption (typical): 25.5 W

Key Highlights
  • Smart H.265+/H.265/Smart H.264+/H.264/MJPEG decoding format
  • Access, storage or forwarding at 256 Mbps (180 Mbps when AI function enabled)
  • Max. decoding capability: 16 × 1080p@30 fps. Supports adaptive decoding
  • AI by NVR: 1-channel face detection and recognition; 2-channel perimeter protection; up to 10 face databases and 20,000 face images; 4-channel SMD Plus
  • AI by Camera: Face detection and recognition, perimeter protection; SMD Plus; people counting; stereo analysis; heat map
  • Connected to the third-party network cameras
  • Security baseline 2.3
  • Video input channels: 8 channels
  • 3840 x 2160 pixels
  • Input bandwidth: 256 Mbit/s Output bandwidth: 256 Mbit/s
  • Maximum storage capacity: 16 TB HDD interface: SATA
  • Ethernet LAN (RJ-45) ports: 1 Power over Ethernet (PoE) 1U Rack mounting
  • 10 W
  • Black
Specifications
Alarm input channels
4
Alarm output channels
2
Audio formats supported
G.711 A-law, G.711 μ-law, G.726, PCM
Audio RCA inputs
1
Audio RCA outputs
1
Backup function
Yes
Browser supported
Chrome; IE9 and later; Firefox
Certification
EN IEC 61000-3-2:2019+A1:2021; EN 61000-3-3:2013+A1:2019+A2:2021; EN 55035:2017+A11:2020; EN 50130-4:2011+A1:2014 CE-LVD: EN 62368-1:2014
Compliance certificates
CE, Federal Communications Commission (FCC)
DC-in jack
Yes
Depth
284.3 mm
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Face detection
Yes
HDD interface
SATA
HDMI output
Yes
HDMI ports quantity
1
Height
53 mm
Image formats supported
MJPEG
Input bandwidth
256 Mbit/s
Maximum resolution
3840 x 2160 pixels
Maximum storage capacity
16 TB
Mobile operating systems supported
Android, iOS
Multi-screen
Yes
Networking standards
IEEE 802.3af, IEEE 802.3at
Number of HDDs supported
2
Operating relative humidity (H-H)
10 - 93%
Operating system installed
Embedded LINUX
Operating temperature (T-T)
-10 - 55 °C
Output bandwidth
256 Mbit/s
Package depth
141 mm
Package height
366 mm
Package weight
2.76 kg
Package width
433 mm
People counting
Yes
Power consumption (max)
10 W
Power consumption (typical)
25.5 W
Power over Ethernet (PoE)
Yes
Power over Ethernet (PoE) ports quantity
8
Product colour
Black
Rack capacity
1U
Rack mounting
Yes
Storage temperature (T-T)
-20 - 60 °C
Supported network protocols
HTTP; HTTPS; TCP/IP; IPv4/IPv6; UPnP; SNMP; UDP; SMTP; NTP; DHCP; DNS; IP Filter; PPPoE; DDNS; FTP; Alarm Server; IP Search (Support Dahua IP camera; DVR; NVS; etc.); P2P; auto register
Supported resolutions
HDMI: 3840 × 2160, 1920 × 1080, 1280 × 1024, 1280 × 720 VGA: 1920 × 1080, 1280 × 1024, 1280 × 720 *Simultaneous/heterogeneous video sources output for VGA and HDMI is configurable
USB 2.0 ports quantity
2
VGA (D-Sub) output ports
1
Video formats supported
H.264, H.264+, H.265, H.265+
Video input channels
8 channels
Video recording modes
720p, 960p, 1080p
Weight
1.51 kg
Wi-Fi
No
Width
375 mm

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Price history over the last 6 months
Dahua Technology WizSense NVR4208-EI network video recorder 1U Black
Current
R4,107
Lowest
R3,315
Highest
R4,313
Change 24H
+R765   +23%
Week
+R718   +21%
Month
+R655   +19%

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