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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black

Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
36 mo.
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
R9,672
Dahua Technology LM27-U401A, 68.6 cm (27"), 3840 x 2160 pixels, Quad HD, LED, 5 ms, Black Dahua Technology LM27-U401A. Display diagonal: 68.6 cm (27"), Display resolution: 3840 x 2160 pixels, HD type: Quad HD, Display technology: LED, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, h... Read More
Out Of Stock
Add to Wish List Compare this Product
Stock Out Of StockNo Stock Code 30601 Brand DAHUA Model DHI-LM27-U401A Warranty 3 Years

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Dahua Technology LM27-U401A, 68.6 cm (27"), 3840 x 2160 pixels, Quad HD, LED, 5 ms, Black

Dahua Technology LM27-U401A. Display diagonal: 68.6 cm (27"), Display resolution: 3840 x 2160 pixels, HD type: Quad HD, Display technology: LED, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in USB hub. VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • IPS panel for wide viewing angles with 3-sided frameless design;
  • Rich interfaces, including USB HUB and type C. 65W.Type-C can support reverse charging;
  • 178°H/178°V extra-wide viewing angle for overall viewing performance;
  • The height and angle can be adjusted to meet different needs.
  • 68.6 cm (27") LED IPS
  • Quad HD 3840 x 2160 pixels 16:9
  • 60 Hz 5 ms 300 cd/m² 1000:1
  • F 25 kWh 60 W
Specifications
AC adapter output voltage
12 V
Adjustable height (max)
13 cm
Backlight type
Edge LED
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
Yes
Cables included
HDMI, USB Type-C
Colour gamut standard
DCI-P3, NTSC, sRGB
Compliance certificates
CE
Contrast ratio (typical)
1000:1
Current rating
5 A
DCI-P3 coverage
95%
Depth (without stand)
200 mm
Detachable stand
Yes
Display brightness (typical)
300 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
69 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
25 kWh
Energy consumption (SDR) per 1000 hours
25 kWh
Energy efficiency class (HDR)
F
Energy efficiency class (SDR)
F
Feet colour
Black
Front bezel colour
Black
HD type
Quad HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0
Headphone out
No
Height (without stand)
540.7 mm
Height adjustment
Yes
LED backlight
Yes
Manual
Yes
Market positioning
Business
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
NTSC coverage (typical)
85%
Number of USB Type-B upstream ports quantity
1
Number of USB Type-C upstream ports quantity
1
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 40 °C
Package depth
193 mm
Package height
481 mm
Package type
Box
Package weight
7.6 kg
Package width
698 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Plug and Play
Yes
Power adapter included
Yes
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
60 W
Power supply type
External
Product colour
Black
Response time
5 ms
Screen shape
Flat
sRGB coverage (typical)
100%
Stand included
Yes
Swivel angle range
-30 - 30°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
3 - 21°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
65 W
USB Type-A downstream ports quantity
2
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (without stand)
5.4 kg
Width (without stand)
613.7 mm

Energy label

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Manual

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Leaflet

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PDF

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Price history over the last 6 months
Dahua Technology LM27-U401A computer monitor 68.6 cm (27 inch) 3840 x 2160 pixels Quad HD LED Black
Current
R9,672
Lowest
R3,614
Highest
R10,691
Change 24H
+R3,892   +67%
Week
+R3,868   +67%
Month
+R6,003   +164%

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