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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black

Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
36 mo.
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
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R4,720
+R8 Reward
27" LED IPS monitor with Full HD 1920 x 1080 resolution, 16:9 aspect ratio and a wide color gamut covering 85% NTSC. The display supports 178° horizontal and vertical viewing angles for consistent image quality from different positions. With a 200 Hz refresh rate, 0.5 ms response time (with OD) and ... Read More
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Stock 20 Code 32522 Brand DAHUA Model DHI-LM27-E231BN Warranty 3 Years

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Estimated delivery Wednesday, September 30
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27" LED IPS monitor with Full HD 1920 x 1080 resolution, 16:9 aspect ratio and a wide color gamut covering 85% NTSC. The display supports 178° horizontal and vertical viewing angles for consistent image quality from different positions. With a 200 Hz refresh rate, 0.5 ms response time (with OD) and Adaptive Sync support, the monitor is designed to reduce motion blur, tearing and input lag while delivering a peak brightness of 350 cd/m² and a static contrast ratio of 1000:1. Energy consumption figures include E 21 kWh and typical power draw of 24.6 W.

Advantages

This 27" LED IPS monitor offers a wide color gamut suitable for designers who need accurate image texture and color rendition. The extra-wide 178°/178° viewing angles ensure stable colors and contrast when viewed off-center. High refresh rate and fast 0.5 ms response time combined with Adaptive Sync minimize motion artifacts such as tearing and ghosting, improving clarity in fast-moving scenes. The display provides adequate brightness and contrast for general-purpose use while keeping power consumption low.

Key specifications

  • Screen size: 68.6 cm (27") LED IPS
  • Resolution: Full HD 1920 x 1080, 16:9
  • Color gamut: 85% NTSC
  • Viewing angles: 178° horizontal / 178° vertical
  • Refresh rate: 200 Hz
  • Response time: 0.5 ms (with OD)
  • Brightness: 350 cd/m²
  • Contrast ratio: 1000:1
  • Adaptive Sync: supported
  • Energy class/consumption: E 21 kWh
  • Power consumption (typical): 24.6 W

How to use

Place the monitor on a stable, level surface or mount it according to the manufacturer's instructions. Connect to your computer using the appropriate video cable and enable Adaptive Sync in your graphics card or monitor settings if supported. To reduce eye strain, adjust brightness and contrast to comfortable levels and set the monitor at an ergonomic height and distance. For gaming or fast-motion content, select the 200 Hz refresh rate and enable the overdrive (OD) feature to achieve the 0.5 ms response time.

Key Highlights
  • Screen size: 68.6 cm (27") LED IPS
  • Resolution: Full HD 1920 x 1080, 16:9
  • Color gamut: 85% NTSC
  • Viewing angles: 178° horizontal / 178° vertical
  • Refresh rate: 200 Hz
  • Response time: 0.5 ms (with OD)
  • Brightness: 350 cd/m²
  • Contrast ratio: 1000:1
  • Adaptive Sync: supported
  • Energy class/consumption: E 21 kWh
  • Power consumption (typical): 24.6 W
Specifications
AC adapter output voltage
12 V
Audio output
Yes
Backlight type
Edge LED
Bezel width (bottom)
2.23 cm
Bezel width (side)
8.21 mm
Bezel width (top)
8.21 mm
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
No
Cables included
DisplayPort
Colour depth
8 bit
Colour gamut standard
NTSC
Compliance certificates
CE, Electromagnetic Compatibility (EMC), Low Voltage Directive (LVD)
Contrast ratio (typical)
1000:1
Current rating
4 A
Depth (without stand)
57.2 mm
Detachable stand
Yes
Display brightness (typical)
350 cd/m²
Display diagonal
68.6 cm (27")
Display diagonal (metric)
69 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
28 kWh
Energy consumption (SDR) per 1000 hours
21 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Frameless design
Yes
Front bezel colour
Black
Haze rate
25%
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0
Height (without stand)
366.8 mm
Height adjustment
No
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
LED backlight
Yes
LED indicators
Yes
Low Blue Light technology
Yes
Manual
Yes
Market positioning
Gaming
Maximum refresh rate
200 Hz
Mean time between failures (MTBF)
30000 h
Native aspect ratio
16:9
NTSC coverage (typical)
85%
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 40 °C
Package depth
150 mm
Package height
460 mm
Package type
Box
Package weight
4.85 kg
Package width
695 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pixel density
81.59 ppi
Pixel pitch
0.3114 x 0.3114 mm
Plug and Play
Yes
Power adapter included
Yes
Power consumption (max)
32 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
24.6 W
Power supply type
External
Product colour
Black
Response time
0.5 ms
Response time (MPRT)
1 ms
Screen shape
Flat
Stand included
Yes
Storage relative humidity (H-H)
5 - 90%
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
3H
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
VESA mounting
Yes
Viewable size, horizontal
59.8 cm
Viewable size, vertical
33.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (without stand)
3.55 kg
Width (without stand)
614.3 mm

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Price history over the last 6 months
Dahua Technology LM27-E231BN computer monitor 68.6 cm (27 inch) 1920 x 1080 pixels Full HD LED Black
Current
R4,720
Lowest
R2,377
Highest
R6,869
Change 24H
+R2,315   +96%
Week
+R1,077   +30%
Month
+R2,320   +97%

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