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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Cover + keyboard Lenovo 5M11H25866 backlit ThinkPad T14s Gen 3

Cover + keyboard Lenovo 5M11H25866 backlit ThinkPad T14s Gen 3
Cover + keyboard Lenovo 5M11H25866 backlit ThinkPad T14s Gen 3
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R5,990
The Lenovo 5M11H25866 is a replacement cover and backlit keyboard set designed specifically for the ThinkPad T14s Gen 3. It provides a direct fit for compatible chassis, restores keyboard functionality and appearance, and improves typing visibility in low-light environments.AdvantagesThis spare part... Read More
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Stock Out Of StockNo Stock Code 2189030 Brand LENOVO Model 5M11H25866 Warranty 2 Years

Shipping & Returns

The Lenovo 5M11H25866 is a replacement cover and backlit keyboard set designed specifically for the ThinkPad T14s Gen 3. It provides a direct fit for compatible chassis, restores keyboard functionality and appearance, and improves typing visibility in low-light environments.

Advantages

This spare part is made to match original Lenovo dimensions and connector interfaces, offers long service life and reliable operation, and includes a backlit keyboard to support comfortable typing in dim conditions. The cover and keyboard come in black with multicolour accents as specified by the manufacturer.

Suitable for

  • Repairing or replacing a damaged keyboard on ThinkPad T14s Gen 3
  • Restoring the laptop's top cover or keyboard assembly after wear
  • Upgrading a non-backlit keyboard to a backlit unit for better visibility

Key specifications

  • Manufacturer: Lenovo
  • Model / MPN: 5M11H25866
  • Compatible with: ThinkPad T14s Gen 3
  • Type: Cover + backlit keyboard assembly
  • Colour: Black, Multicolour

How to use

Power off the laptop and disconnect any power sources or batteries before attempting replacement. Remove the existing top cover and keyboard following Lenovo service manual instructions for the ThinkPad T14s Gen 3, then install the replacement cover and keyboard, ensuring all ribbon cables and connectors are seated correctly. Reassemble the device and verify keyboard backlight and key functionality in the operating system.

Recommendations

Handle the keyboard assembly by the edges to avoid damaging connectors or keycaps. Use ESD protection when performing installation, and follow Lenovo's service procedures to maintain warranty and device integrity.

Key Highlights
  • Repairing or replacing a damaged keyboard on ThinkPad T14s Gen 3
  • Restoring the laptop's top cover or keyboard assembly after wear
  • Upgrading a non-backlit keyboard to a backlit unit for better visibility
  • Manufacturer: Lenovo
  • Model / MPN: 5M11H25866
  • Compatible with: ThinkPad T14s Gen 3
  • Type: Cover + backlit keyboard assembly
  • Colour: Black, Multicolour
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad T14s Gen 3
Keyboard backlit
Yes
Numeric keypad
No
Product colour
Black, Multicolour
Type
Cover + keyboard
Windows operating systems supported
Yes

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