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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black

Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
60 mo.
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
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R9,071
+R21 Reward
The EIZO FlexScan EV2400R is a 23.8-inch (60.5 cm) Full HD IPS monitor designed for everyday office use with a focus on energy efficiency and sustainability. It offers 1920 × 1080 resolution, wide viewing angles, up to 350 cd/m² brightness and 1500:1 contrast for clear image reproduction, plus a fli... Read More
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Stock 5 Code 1723636 Brand EIZO Model EV2400R-BK Warranty 5 Years

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Estimated delivery Friday, October 2
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The EIZO FlexScan EV2400R is a 23.8-inch (60.5 cm) Full HD IPS monitor designed for everyday office use with a focus on energy efficiency and sustainability. It offers 1920 × 1080 resolution, wide viewing angles, up to 350 cd/m² brightness and 1500:1 contrast for clear image reproduction, plus a flicker-free anti-glare panel and a 100 Hz refresh rate for smooth motion. The housing uses over 50% recycled plastic and the model is certified to international sustainability standards.

Advantages

The monitor typically consumes only 8 watts in normal operation and includes Eco Mode functions (Auto EcoView and EcoView Optimizer) that automatically adjust brightness to ambient light and image content, reducing power use by up to 60%. It integrates DisplayPort and HDMI inputs, a USB hub with one upstream and four downstream ports, built-in speakers, a versatile ergonomic stand with height adjustment and VESA compatibility. The device is available in black and comes with a five-year warranty.

Suitable for

Key specifications

How to use

Connect the monitor to a computer using DisplayPort or HDMI and attach the upstream USB cable to enable the USB hub and built-in peripherals. Use the stand to adjust height and tilt for an ergonomic viewing position. Enable Eco Mode or Auto EcoView in the on-screen menu to allow automatic brightness adaptation to ambient light and image content. Select the appropriate input and resolution (1920 × 1080) from your operating system or graphics card settings for optimal display quality.

Recommendations

For lowest energy consumption, enable Eco Mode and Auto EcoView; position the monitor to avoid direct light reflecting on the screen; update graphics drivers to ensure full compatibility with 100 Hz refresh and the connected inputs.

Key Highlights
  • Office workstations and corporate environments
  • Professional tasks requiring accurate, stable images (spreadsheets, text editing, web work)
  • Multi-input setups and docking via DisplayPort/HDMI and USB hub
  • Workplaces focused on energy savings and sustainability
  • Screen size: 23.8" (60.5 cm) IPS LCD
  • Resolution: 1920 × 1080 (Full HD), 16:9
  • Brightness (typical): 350 cd/m²
  • Contrast ratio (typical): 1500:1
  • Refresh rate: 100 Hz
  • Response time: 5 ms
  • Panel features: anti-glare, flicker-free
  • Connectivity: DisplayPort, HDMI, USB hub (1 upstream, 4 downstream)
  • Ergonomics: height-adjustable stand and VESA mount compatible
  • Built-in speakers
  • Housing material: contains over 50% recycled plastic
  • Typical power consumption: 8 W (energy-optimized operation)
Specifications
AC input frequency
50/60
AC input voltage
100 - 240
Adjustable height (max)
140 mm
AMD FreeSync
No
Anti-glare screen
Yes
Automatic brightness control
Yes
Backlight type
W-LED
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cables included
DisplayPort, USB Type-A to USB Type-B, AC
Certification
CE, UKCA, CB, TÜV/GS, TÜV/Ergonomics (including ISO 9241-307), TCO Certified generation 10, TÜV/Low Blue Light Content, TÜV/Flicker Free, RCM, cTÜVus, FCC-B, CAN ICES-3 (B), TÜV/S, PSE, VCCI-B, EPA ENERGY STAR, RoHS, WEEE, China RoHS, CCC, EPEAT 2018 Gold (US), EPEAT Climate +
Colour gamut standard
sRGB
Compliance certificates
CB, CCC, CE, RoHS, TÜV mark, UKCA, WEEE
Contrast ratio (typical)
1500:1
Depth (with stand)
233 mm
Depth (without stand)
57 mm
Digital horizontal frequency
31 - 114
Digital vertical frequency
59 - 100
Display brightness (typical)
350 cd/m²
Display diagonal
23.8 "
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080
Display technology
LCD
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
8 kWh
Energy efficiency class (SDR)
B
Energy efficiency scale
A to G
European Product Registry for Energy Labelling (EPREL) code
2458003
Feet colour
Black
Flicker-free technology
Yes
Harmonized System (HS) code
85285210
HD type
Full HD
HDCP
Yes
HDCP version
1.3/1.4
HDMI
Yes
HDMI ports quantity
1
Headphone out
No
Height (with stand)
333.6 mm
Height (without stand)
317.5 mm
Height adjustment
Yes
LED backlight
Yes
Look-up table (LUT) bit depth
10
Low Blue Light technology
Yes
Market positioning
Office
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of upstream ports
1
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
DEU, ENG, FRE, ITA, SWE
Operating relative humidity (H-H)
20 - 80
Operating temperature (T-T)
5 - 35
Panel mounting interface
100 x 100
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90
Pixel density
93 ppi
Pixel pitch
0.275 x 0.275
Power consumption (max)
43 W
Power consumption (standby)
0.37 W
Power consumption (typical)
8 W
Product colour
Black
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
2 W
Screen shape
Flat
Stand included
Yes
Storage relative humidity (H-H)
10 - 90
Storage temperature (T-T)
-20 - 60
Supported graphics resolutions
1920 x 1080 (HD 1080), 1680 x 1050 (WSXGA+), 1280 x 1024 (SXGA), 1024 x 768 (XGA), 800 x 600 (SVGA), 720 x 400, 640 x 480 (VGA)
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Gold, TCO
Sustainability compliance
Yes
Swivel angle range
0 - 344
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 35
Touchscreen
No
USB hub version
2.0 / 3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
4
USB upstream port type
USB Type-B
VESA mounting
Yes
Viewable size, horizontal
527 mm
Viewable size, vertical
296.5 mm
Viewing angle, horizontal
178 °
Viewing angle, vertical
178 °
Warranty period
5 year(s)
Weight (with stand)
5600 g
Weight (without stand)
3500 g
Width (with stand)
537.8 mm
Width (without stand)
537.8 mm

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Price history over the last 6 months
Computer monitor EIZO FlexScan EV2400R-BK 23.8 inch (60.5 cm) Full HD 1920x1080 IPS LCD, 5 ms, USB hub, speakers, VESA, height adjustable, black
Current
R9,071
Lowest
R5,713
Highest
R9,685
Change 24H
+R3,305   +57%
Week
+R3,358   +59%
Month
+R3,184   +54%

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