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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white

Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
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R18,648
+R42 Reward
MA320UP｜32" 4K Nano Gloss Monitor for MacBookShow Mac Colors. All Clarity.Colors Not Matching? Plug in and Get the Right ColorsMost external monitors display colors differently from MacBook computers. As the best color-matching monitors for all MacBook generations, BenQ MA series delivers a wide P3 ... Read More
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Stock 3 Code 1713521 Brand BENQ Model 9H.LP9LB.QBE Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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MA320UP｜32" 4K Nano Gloss Monitor for MacBook
Show Mac Colors. All Clarity.

Colors Not Matching? Plug in and Get the Right Colors
Most external monitors display colors differently from MacBook computers. As the best color-matching monitors for all MacBook generations, BenQ MA series delivers a wide P3 color gamut and BenQ’s Mac color-tuning technology—making the MA Series the best monitors for MacBook users.

Sync with MacBook Control
Now you can synchronize controls between your MacBook computer and monitor with simple keystrokes, just like you would on your MacBook Pro and MacBook Air. Simply press the brightness or volume key, and both displays will adjust simultaneously.

Get it Done with Display Pilot 2
Experience Mac-like simplified settings with BenQ Display Pilot 2 software.

Nano Gloss Panel
Mac Colors, in Full Clarity
If you love how your Mac looks on a glass display, you’ll feel right at home here. The Nano Gloss surface delivers crystal-clear depth with true blacks, radiant highlights, and striking contrast, showing your Mac exactly as it’s meant to be seen. Even from the side, the picture stays clear and natural, so every angle feels effortlessly Mac.

A Powerful Hub Connects All
More than a stylish external monitor for your MacBook Pro and MacBook Air computer, it’s also a powerful hub for your desktop Apple ecosystem. The built-in 90W and 15W USB-C ports* charge your iPad and iPhone devices while you work.

*USB-IF certified USB-C ports ensure safe charging and reliable connectivity without risking damage to your Apple devices.

We Adjust Easily. You View Comfortably.
No more bad posture. BenQ’s best monitors for MacBook Pro and MacBook Air go beyond screen limitations, offering greater freedom with multiple angles and height adjustments for an improved viewing experience.

BenQ MA320UP. Display diagonal: 80 cm (31.5"), Display resolution: 3840 x 2160 pixels, HD type: 4K Ultra HD, Display surface: Matt, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). Built-in USB hub. VESA mounting, Height adjustment. Product colour: White

How to use

Connect your MacBook to the monitor using a USB-C cable to transmit video, audio and power over a single connection. Use the monitor controls or macOS brightness and volume keys to synchronize settings between devices. Adjust the stand height and tilt for a comfortable viewing position or mount the display on a VESA arm if preferred. Install BenQ Display Pilot 2 on your Mac to access simplified monitor settings and fine-tune color and layout options.

Recommendations

For best color matching with MacBook displays, allow the monitor to warm up for a short period after powering on and keep macOS and Display Pilot 2 updated. Use a high-quality USB-C cable certified for power delivery to ensure reliable charging and connectivity.

Key Highlights
  • MacBook users who need accurate color reproduction
  • Photo and video editing where 4K resolution and color consistency matter
  • Home and office productivity with multiple Apple devices
  • Display size: 31.5" (80 cm)
  • Resolution: 3840 x 2160 (4K Ultra HD)
  • Panel type: IPS with Nano Gloss surface
  • Brightness: 550 cd/m² (typical)
  • Contrast ratio: 1300:1 (typical)
  • Response time: 5 ms
  • Viewing angles: 178°/178°
  • Refresh rate: 60 Hz
  • Flicker-free technology
  • USB-C connectivity with power delivery (one port with high-watt charging and one with lower-watt charging)
  • Built-in speakers
  • Height-adjustable stand and VESA mounting
  • Color: White
Specifications
AC input voltage
100 - 240 V
Adjustable height (max)
11.5 cm
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Bundled software
Display Pilot 2
Certification
TUV
Colour gamut
99%
Colour gamut standard
sRGB
Contrast ratio (typical)
1300:1
DCI-P3 coverage
97%
Depth (with stand)
220.2 mm
Depth (without stand)
82.7 mm
Display brightness (peak)
600 cd/m²
Display brightness (typical)
550 cd/m²
Display diagonal
80 cm (31.5")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display surface
Matt
Energy consumption (HDR) per 1000 hours
50 kWh
Energy consumption (SDR) per 1000 hours
33 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Flicker-free technology
Yes
HD type
4K Ultra HD
HDCP
Yes
HDCP version
2.2
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Headphone out
Yes
Height (with stand)
608.8 mm
Height (without stand)
424.4 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 600, High Dynamic Range 10 (HDR10)
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Home
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
Number of speakers
2
On Screen Display (OSD)
Yes
On Screen Display (OSD) languages
Arabic, Simplified Chinese, Traditional Chinese, Czech, German, Dutch, English, Spanish, French, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Swedish
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
0 - 90°
Pixel density
140 ppi
Power consumption (max)
250 W
Power consumption (standby)
0.5 W
Power consumption (typical)
45 W
Product colour
White
Response time
5 ms
RMS rated power
6 W
Screen shape
Flat
Smart modes
Cinema, Custom, Game, M-Book, Smart HDR, ePaper
Stand included
Yes
Sustainability certificates
ENERGY STAR
Swivel angle range
15 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
90 W
USB Type-A downstream ports quantity
1
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C downstream ports quantity
1
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
9.1 kg
Weight (without stand)
6.05 kg
Width (with stand)
714.5 mm
Width (without stand)
714.5 mm

Leaflet

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Price history over the last 6 months
Computer monitor BenQ MA320UP 31.5 inch (80 cm) 3840 x 2160 4K IPS matt, 5 ms, USB-C, built-in speakers, VESA, white
Current
R18,648
Lowest
R10,718
Highest
R19,766
Change 24H
-R479   -3%
Week
+R7,843   +73%
Month
+R7,810   +72%

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