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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Clairefontaine Pollen C5 Envelope Natura 100% Recycled 120gsm - 1 Piece (55013C)

Clairefontaine Pollen C5 Envelope Natura 100% Recycled 120gsm - 1 Piece (55013C)
Clairefontaine Pollen C5 Envelope Natura 100% Recycled 120gsm - 1 Piece (55013C)
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R517
+R1 Reward
Made from 100% recycled paper at 120gsm, this C5 envelope from Clairefontaine's Pollen collection offers a robust, eco-conscious choice for your mailing needs.OverviewThe Pollen by Clairefontaine C5 envelope in Natura is crafted entirely from recycled paper, providing a natural, unbleached appearanc... Read More
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Stock 8 Code 3567622 Brand CLAIREFONTAINE Model 55013C Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Made from 100% recycled paper at 120gsm, this C5 envelope from Clairefontaine's Pollen collection offers a robust, eco-conscious choice for your mailing needs.

Overview

The Pollen by Clairefontaine C5 envelope in Natura is crafted entirely from recycled paper, providing a natural, unbleached appearance. With external dimensions of 162 x 229 mm, it accommodates A5 documents unfolded or A4 sheets folded twice. Each pack contains a single envelope, ideal for personal correspondence, invitations, or occasional use.

What stands out

  • 100% recycled paper content for an environmentally responsible option.
  • 120gsm paper weight ensures durability and a premium feel.
  • C5 size fits standard A5 documents or A4 folded twice.
  • Natural, unbleached colour adds an organic touch to your mailings.

Technical details

  • Product Type: Envelope
  • Envelope Standard Size: C5
  • External Dimensions (W x H): 162 x 229 mm
  • Material: Paper
  • Recycled Material Content: 100%
  • Paper Weight (Grammage): 120 gsm
  • Colour Name: Natura
  • Quantity per Pack: 1 piece
  • Brand Collection: Pollen
  • Paper Type: Recycled Paper
  • Suitable Document Size: A5 (unfolded), A4 (folded twice)
  • Product Line: Natura
  • Environmental Feature: Made from 100% Recycled Paper
  • Manufacturer Series: Pollen by Clairefontaine
  • Item Number: 55013C
  • Application: General Mailing, Invitations, Cards

Our verdict

A solid, eco-friendly envelope for those who value sustainability without compromising on quality.

Specifications
Brand
Clairefontaine
Category
Envelope
Depth
229 mm
EAN
3329680550139
Model
Pollen C5 Envelope Natura
MPN
55013C
Product colour
Natura
Purpose
General Mailing, Invitations, Cards
Weight
0.2 kg
Width
162 mm
Price history over the last 6 months
Clairefontaine Pollen C5 Envelope Natura 100% Recycled 120gsm - 1 Piece (55013C)
Current
R517
Lowest
R507
Highest
R517
Change 24H
+R9   +2%
Week
—   
Month
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