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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey

CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
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R2,395
+R7 Reward
The CHERRY DW 9500 SLIM desktop set combines modern technology, high-quality craftsmanship and an extremely slim design. Its minimalist appearance focuses on functionality and style while providing a complete keyboard-and-mouse solution for everyday desktop use.AdvantagesThe set offers reliable wire... Read More
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Stock 8 Code 129169 Brand CHERRY Model JD-9500EU-2 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 26
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The CHERRY DW 9500 SLIM desktop set combines modern technology, high-quality craftsmanship and an extremely slim design. Its minimalist appearance focuses on functionality and style while providing a complete keyboard-and-mouse solution for everyday desktop use.

Advantages

The set offers reliable wireless connectivity, a compact low-profile keyboard and an ergonomically shaped slim mouse. Materials and build quality are designed for durability, and the minimalist design fits unobtrusively into professional or home office environments.

Key specifications

  • Model: CHERRY DW 9500 SLIM desktop set
  • Design: extremely slim, minimalist
  • Components: keyboard and mouse
  • Intended use: desktop office and home environments

How to use

Unpack the keyboard and mouse, insert batteries if required and follow the manufacturer's pairing procedure to connect the set to a PC via the provided wireless receiver. Place the keyboard and mouse on a stable surface and use them as standard input devices. Refer to the manufacturer's manual for detailed setup and battery information.

Recommendations

For best performance, keep the wireless receiver within line of sight of the keyboard and mouse and replace batteries according to usage. The slim design is suitable for users who prefer a low-profile keyboard and a compact mouse for everyday office tasks.

Key Highlights
  • Connection either via Bluetooth or 2.4 GHz wireless
  • AES-128 encryption for mouse and keyboard
  • Rechargeable lithium batteries
  • Rechargeable by USB-C
  • Status LEDs show low residual battery charge, charging status and mouse resolution
  • Status LEDs integrated directly in the keys for the CAPS LOCK, NUM and SCROLL keys
  • Universal
  • RF Wireless + Bluetooth Scissor key switch Cherry SX
  • QWERTY English
  • Numeric keypad
  • Island-style keyboard Windows keys Adjustable keyboard height
  • Mouse included
  • Black, Grey
  • 1 pc(s)
Specifications
Adjustable keyboard height
Yes
Backlight
No
Batteries included
Yes
Battery capacity
650 mAh
Battery technology
Lithium
Bluetooth version
4.0
Buttons quantity
6
Buttons type
Pressed buttons
Cable length
1.2 m
Certification
CE FCC UKCA China RoHS
Connectivity technology
Wireless
Detachable cable
Yes
Device interface
RF Wireless + Bluetooth
Form factor
Right-hand
Frequency band
2.4 - 2.4835 GHz
Island-style keyboard
Yes
Keyboard battery type
Built-in battery
Keyboard dimensions (WxDxH)
440 x 130 x 15 mm
Keyboard key switch
Scissor key switch
Keyboard key switch technology
Cherry SX
Keyboard keys operating life
10 million characters
Keyboard language
English
Keyboard layout
QWERTY
Keyboard number of keys
110
Keyboard style
Straight
Keyboard weight
675 g
LED indicators
Yes
Mouse battery type
Built-in battery
Mouse dimensions (WxDxH)
79 x 120 x 44.5 mm
Mouse included
Yes
Mouse weight
123 g
Movement detection technology
Optical
Movement resolution
3000 DPI
Number of batteries (keyboard)
1
Number of batteries (mouse)
1
Number of products included
1 pc(s)
Numeric keypad
Yes
Operating temperature (T-T)
0 - 40 °C
Package depth
164 mm
Package height
52 mm
Package weight
1.12 kg
Package width
545 mm
Pointing device
No
Product colour
Black, Grey
Receiver dimensions (WxDxH)
14.5 x 6.5 x 19 mm
Receiver included
Yes
Receiver type
Nano receiver
Receiver weight
3 g
Rechargeable
Yes
Recommended usage
Universal
Scroll
Yes
Scroll type
Wheel
Storage temperature (T-T)
-20 - 60 °C
Surface coloration
Monochromatic
Windows keys
Yes
Windows operating systems supported
Windows 10, Windows 11, Windows 7, Windows 8
Wireless range
10 m
Wrist rest
No

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Price history over the last 6 months
CHERRY DW 9500 SLIM keyboard Mouse included Universal RF Wireless + Bluetooth QWERTY English Black, Grey
Current
R2,395
Lowest
R2,053
Highest
R2,687
Change 24H
+R143   +6%
Week
+R139   +6%
Month
+R142   +6%

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