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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black

CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
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R293
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CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black The CANYON MW-7 is a desktop mouse from Canyon. Highlights include a black finish, package type of Retail and material of Plastic. Specifications Backlight: No Battery Included Quantity: ... Read More
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Stock 3 Code 369196 Brand CANYON Model CNE-CMSW07B Warranty 2 Years

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Estimated delivery Monday, October 5
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CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black

The CANYON MW-7 is a desktop mouse from Canyon. Highlights include a black finish, package type of Retail and material of Plastic.

Specifications

  • Backlight: No
  • Battery Included Quantity: 1
  • Battery Technology: Alkaline
  • Button Lifetime: 3 000 000 clicks
  • Commercial Name: CANYON mouse MW-7 Wireless Black
  • Connectivity Technology: Wireless
  • Device Location: External
  • Form Factor: Standard
  • Frame Rate: 125 frames per second
  • Frequency: 2.4 GHz
  • Grip: Ambidextrous
  • Interface: RF
  • Marketing Model Name: MW-7
  • Max&Min Movement Resolution: 800 dpi1200 dpi1600 dpi
  • Max. Movement Speed: 30 in/sec
  • Maximum Acceleration: 10 G
  • Mouse Features: Adjustable DPI
  • Movement Resolution: 1600 dpi
  • Number of Buttons: 4
  • Pointing Device Technology: Optical
  • Product colour: Black
  • Response Rate: 125 Hz
  • Supports Battery Type Classification: AA

Genuine Canyon product — MPN: CNE-CMSW07B · EAN: 5291485009540.

Specifications
Backlight
No
Battery Included Quantity
1
Battery Required Quantity
1
Battery technology
Alkaline
Box Height (mm)
275 mm
Box Length (mm)
420 mm
Box Weight Brutto (kg)
4.72 kg
Box Width (mm)
360 mm
Brand
Canyon
Button Lifetime
3 000 000 clicks
Carton weight (kg)
4.72 kg
Category
Desktop Mouse
Color box dimensions (mm)
53x195x125 mm
Commercial Name
CANYON mouse MW-7 Wireless Black
Connectivity technology
Wireless
Depth (mm)
110 mm
Device Location
External
Dimensions of pallet (by air)
1000x1250x1200 mm
Dimensions of pallet (by sea)
1000x2075x1200 mm
EAN
5291485009540
EAN Code
5291485009540
External Color
Black
Form factor
Standard
Frame rate
125 frames per second
Frequency
2.4 GHz
Grip
Ambidextrous
Height (mm)
37 mm
Included Accessories
Receiver
Interface
RF
Marketing Model Name
MW-7
Material
Plastic
Max&Min Movement Resolution
800 dpi1200 dpi1600 dpi
Max. Movement Speed
30 in/sec
Maximum Acceleration
10 G
Model
CNE-CMSW07B
Mouse Features
Adjustable DPI
Movement resolution
1600 dpi
MPN
CNE-CMSW07B
Nominal Weight
58 g
Number of buttons
4
Pack Height (mm)
195 mm
Pack Length (mm)
125 mm
Pack Weight Brutto (kg)
0.098 kg
Pack Width (mm)
53 mm
Package Style
Blister
Package type
Retail
Packs in Box
40
Pieces in pack
1
Pointing Device Technology
Optical
Product colour
Black
Product type
Memory Module
Quantity of the boxes per pallet (by air)(pcs)
24
Quantity of the boxes per pallet (by sea)(pcs)
42
Quantity of the packs per pallet (by air)(pcs)
960
Quantity of the packs per pallet (by sea)(pcs)
1680
Requires Operating System
Apple Mac OS
Response Rate
125 Hz
Retail Packaging Net Weight Carton
0.012 kg
Retail Packaging Net Weight Plastic
0.009 kg
Single pack gross weight (kg)
0.098 kg
Size
37 mm
Supports Battery Type Classification
AA
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
60 mm
Price history over the last 6 months
CANYON MW-7, 2.4Ghz wireless mouse, 6 buttons, DPI 800/1200/1600, with 1 AA battery ,size 110*60*37mm,58g,black
Current
R293
Lowest
R190
Highest
R342
Change 24H
+R9   +3%
Week
+R21   +8%
Month
+R20   +7%

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