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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey

Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
0 reviews • Write a review
R1,062
+R3 Reward
The Canyon Hexagon 10 is a portable Bluetooth 5.3 speaker designed for versatile, on-the-go audio. Its compact, blue-grey body combines a built-in card reader and USB-C connectivity, making it a practical companion for music playback and hands-free calls. With an IPX5 splash-resistant rating, this s... Read More
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Stock 15 Code 360592 Brand CANYON Model CNE-CBTSP10GB Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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The Canyon Hexagon 10 is a portable Bluetooth 5.3 speaker designed for versatile, on-the-go audio. Its compact, blue-grey body combines a built-in card reader and USB-C connectivity, making it a practical companion for music playback and hands-free calls. With an IPX5 splash-resistant rating, this speaker is ready for outdoor use, while the integrated carry loop adds to its portability.

Key features

  • Bluetooth 5.3 with TWS mode for wireless stereo pairing
  • 8W output power for clear, room-filling sound
  • IPX5 splash resistance for protection against water splashes
  • Built-in card reader for direct playback from SD cards
  • USB-C port for convenient charging and connectivity
  • Up to 12 hours of battery life from a 2500 mAh rechargeable battery
  • Hands-free function with voice assistant support for calls and commands
Specifications
Audio Controls
Volume
Battery Average Run Time
12 hr
Battery Current Capacity
2500 mAh
Battery recharge time
6 hr
Bluetooth
Bluetooth 5.3
Box Height (mm)
285 mm
Box Length (mm)
375 mm
Box Weight Brutto (kg)
13 kg
Box Width (mm)
340 mm
Brand
Canyon
Built-in Devices
Card Reader
Category
Portable Speakers
Commercial Name
CANYON speaker HEXAGON 10 TWS 8W IPX5 Grey Blue
Connectivity Options
Bluetooth
Depth (mm)
50 mm
Device Location
External (Autonomic)
Dimensions of pallet (by air)
1125x1020x1290 mm
Dimensions of pallet (by sea)
1125x1020x2145 mm
EAN
5291485018405
EAN Code
5291485018405
External Color
Gray/Blue
Height (mm)
115 mm
Marketing Model Name
Hexagon 10
Material
Plastic
Model
CNE-CBTSP10GB
MPN
CNE-CBTSP10GB
Nominal Weight
0.275 kg
Output power
8 W
Pack Height (mm)
160 mm
Pack Length (mm)
131.5 mm
Pack Weight Brutto (kg)
0.499 kg
Pack Weight Netto (kg)
0.312 kg
Pack Width (mm)
58.5 mm
Package type
Retail
Packs in Box
24
Pieces in pack
1
Power Device Location
External
Power Port Connector Type
USB-C
Power Port Quantity
1
Product colour
Blue
Product series
Hexagon
Product type
Battery
Protection From Enviromental Effects
Splash Resistance
Protection Standarts
IPX5
Quantity of the boxes per pallet (by air)(pcs)
36
Quantity of the boxes per pallet (by sea)(pcs)
63
Quantity of the packs per pallet (by air)(pcs)
864
Quantity of the packs per pallet (by sea)(pcs)
1512
Retail Packaging Net Weight Carton
0.187 kg
Retail Packaging Net Weight Plastic
0 kg
Size
50 mm
Speaker Features
Built-in Carry Loop
System type
Portable Speaker
TWS Mode
Yes
Voice Assistant Support
Yes
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Width (mm)
115 mm
Price history over the last 6 months
Canyon Hexagon 10 - Bluetooth 5.3 speaker - USB-C - Card Reader - IPX5 - blue-grey
Current
R1,062
Lowest
R558
Highest
R1,062
Change 24H
+R104   +11%
Week
+R87   +9%
Month
+R86   +9%

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