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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail

Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
Canyon Bluetooth Headset OnRun 11 Sport In-EarBT5.4 white retail
0 reviews • Write a review
R1,157
Experience true wireless freedom with the Canyon Bluetooth Headset OnRun 11 Sport, designed for active lifestyles. These in-ear earbuds deliver stereo sound with a 6 mm driver, providing clear audio across a frequency range of 20Hz to 20kHz. With Bluetooth 5.3 technology, you get a stable connection... Read More
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Stock Out Of StockNo Stock Code 369237 Brand CANYON Model CNS-TWS11W Warranty 2 Years

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Experience true wireless freedom with the Canyon Bluetooth Headset OnRun 11 Sport, designed for active lifestyles. These in-ear earbuds deliver stereo sound with a 6 mm driver, providing clear audio across a frequency range of 20Hz to 20kHz. With Bluetooth 5.3 technology, you get a stable connection up to 10 meters in open space, making them ideal for calls, music, and media on your phone, PC, or tablet.

Key features

  • Bluetooth 5.3 connectivity for reliable wireless performance
  • 6 mm driver diameter with 16 Ω impedance for balanced stereo audio
  • Up to 7.5 hours of battery life on a single charge
  • Extended standby time of up to 180 days
  • Quick 2-hour recharge via DC 5V input
  • In-ear form factor with a lightweight design (87.6 g total weight)
  • White color finish with included documentation
Specifications
Audio Output Mode
Stereo
Audio System Type
Headset
Battery Average Run Time
7.5 hr
Battery Recharge
Max 2 hr
Box Height (mm)
192 mm
Box Length (mm)
499 mm
Box Weight Brutto (kg)
8.3 kg
Box Width (mm)
270 mm
Brand
Canyon
Category
In-Ear Earphones
Commercial Name
CANYON headset OnRun 11 Sport Wireless charge White
Connectivity technology
Wireless
Destination
Cellular Phone
Driver diameter
6 mm
EAN
5291485015909
EAN Code
5291485015909
External Color
White
Form factor
Ear-bud
Frequency response
20Hz-20kHz
Impedance
16 Ω
Included Accessories
Documentation
Input voltage
DC 5 V
Marketing Model Name
OnRun 11
Material
Plastic
Max. Range Open Space
10 m
Model
CNS-TWS11W
Mount Type
In-Ear
MPN
CNS-TWS11W
Networking Compliant Standards
Bluetooth 5.3
Networking Form Factor
Integrated
Networking Type
Bluetooth Adapter
Nominal Weight
87.6 g
Pack Height (mm)
118 mm
Pack Length (mm)
84 mm
Pack Weight Brutto (kg)
0.148 kg
Pack Weight Netto (kg)
0.115 kg
Pack Width (mm)
36 mm
Package type
Retail
Packs in Box
52
Pieces in pack
1
Power Device Location
External
Product colour
White
Product type
Adapter
Quantity of the packs per pallet (by air)(pcs)
2496
Quantity of the packs per pallet (by sea)(pcs)
4160
Retail Packaging Net Weight Carton
0.033 kg
Retail Packaging Net Weight Plastic
0 kg
Size
6 mm
Standby
Max 180 days
System Components
2 Speakers
Warranty Products Returnable
Yes
Warranty Term (month)
24 month(s)
Warranty Validation Criteria
Serial Number
Wireless technology
Bluetooth
Price history is not available yet
We are still collecting enough daily price data for this product.

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