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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black

JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
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R1,259
+R4 Reward
JBL Pure Bass SoundSmartly designed 12mm drivers enhanced by the stick form factor deliver JBL's Pure Bass Sound so you'll feel every pulsing beat.Active Noise Cancelling with Smart AmbientHear more of what you want, less of what you don't. Active Noise Cancelling technology with 2 microphones lets ... Read More
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Stock 50 Code 1393416 Brand JBL Model JBLTFLEXBLK Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
JBL Pure Bass Sound
Smartly designed 12mm drivers enhanced by the stick form factor deliver JBL's Pure Bass Sound so you'll feel every pulsing beat.

Active Noise Cancelling with Smart Ambient
Hear more of what you want, less of what you don't. Active Noise Cancelling technology with 2 microphones lets you minimize audio distractions. With Ambient Aware, you can tune into your surroundings at any time so that you feel safer when you're out in the world, while TalkThru lets you stop for a quick chat without having to remove your headphones.

4 mics for perfect calls
Enjoy hassle-free, hands-free calls in stereo. The Tune Flex are equipped with 4 microphones, so you'll always be heard with perfect clarity. Never hesitate to take or make a call again. And with VoiceAware, you can choose how much of your own voice to hear by controlling the amount of mic input routed back into your earbuds.

Pure Bass. Zero noise.
Tackle your day one song at a time with the JBL Tune Flex. These true wireless earbuds give you up to 32 hours of exceptional JBL Pure Bass Sound, while the ergonomic and water-resistant design gives you all-day comfort in any weather. A simple touch allows you to manage and enjoy perfect calls anywhere, without ambient noises. And with Active Noise Cancelling and Smart Ambient technology, you choose whether you want to tune out the world or engage with your surroundings. The light stick open design ensures comfort all-day long and natural sound awareness. Best of all, the JBL Headphones App lets you personalize your entire listening experience. Stay connected to your world, your way.

JBL Tune Flex. Product type: Headset. Connectivity technology: True Wireless Stereo (TWS), Bluetooth. Recommended usage: Calls/Music. Headphone frequency: 20 - 20000 Hz. Weight: 61 g. Product colour: Black

Key Highlights
  • JBL Pure Bass Sound
  • Active Noise Cancelling with Smart Ambient
  • 4 mics for perfect calls
  • Black Calls/Music In-ear Headset
  • True Wireless Stereo (TWS) Bluetooth 5.2
  • Intraaural Earbuds 20 - 20000 Hz 32 Ω 110 dB
  • Microphone type: Built-in -38 dB
  • Built-in battery Lithium Polymer (LiPo) 55 mAh
Specifications
3.5 mm connector
No
6.35 mm connector
No
AC adapter included
No
Audio adapters included
No
Battery capacity
55 mAh
Battery capacity (charging case)
570 mAh
Battery life
480 min
Battery operated
Yes
Battery recharge time
2 h
Battery technology
Lithium Polymer (LiPo)
Battery technology (charging case)
Lithium Polymer (LiPo)
Battery type
Built-in battery
Bluetooth
Yes
Bluetooth profiles
A2DP, HFP, AVRCP
Bluetooth version
5.2
Bone conduction
No
Bone conduction sensor
No
Cables included
USB Type-C
Charging case
Yes
Charging case dimensions (W x D x H)
51.5 x 29.3 x 47 mm
Charging case weight
38.6 g
Charging source
Battery, USB
Connectivity technology
True Wireless Stereo (TWS)
Continuous audio playback time
8 h
Continuous audio playback time (ANC off)
8 h
Continuous audio playback time (ANC on)
6 h
Continuous audio playback time (with charging case)
32 h
Control type
Touch
Country of origin
China
Depth
100 mm
Driver type
Dynamic
Driver unit
1.2 cm
Ear coupling
Intraaural
Foldable
No
Frequency band
2.4 - 2.4835 GHz
Harmonized System (HS) code
8518300090
Headphone frequency
20 - 20000 Hz
Headphone sensitivity
110 dB
Headset type
Binaural
Height
160 mm
Impedance
32 Ω
Input current (earpieces)
0.055 A
Input voltage (charging case)
3.85 V
Input voltage (earpieces)
3.85 V
International Protection (IP) code
IPX4
Intraaural headphones type
Earbuds
Left earpiece battery capacity
55 mAh
Left earpiece weight
4.8 g
Microphone sensitivity
-38 dB
Microphone type
Built-in
Modulation
8-DPSK, DQPSK, GFSK
Noise canceling
Yes
Noise canceling type
Active
Number of microphones
4
Package depth
168 mm
Package height
42 mm
Package weight
177 g
Package width
100 mm
Product colour
Black
Product type
Headset
Protection features
Water resistant, Sweat resistant
Pump bass technology
JBL Pure Bass Sound
Quick start guide
Yes
Recommended usage
Calls/Music
Right earpiece battery capacity
55 mAh
Right earpiece weight
4.8 g
Safety sheet
Yes
Sound pressure level (max)
95 dB
Talk time
4.5 h
True Wireless Stereo (TWS) technology
Yes
USB connectivity
No
USB Power Delivery (USB PD)
No
Warranty card
Yes
Warranty period
2 year(s)
Wearing style
In-ear
Weight
61 g
Width
39.5 mm
Wireless connection
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
JBL Tune Flex Headset True Wireless Stereo (TWS) In-ear Calls/Music Bluetooth Black
Current
R1,259
Lowest
R1,223
Highest
R1,273
Change 24H
+R37   +3%
Week
+R25   +2%
Month
+R23   +2%

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