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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey

Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
0 reviews • Write a review
R7,700
+R17 Reward
Bissell SpinWave + Vac Pet Pro, Stick vacuum, Dust bag, Black, Grey, 0.4 L, 0.74 L, Dry&wet Bissell SpinWave + Vac Pet Pro. Product type: Stick vacuum, Dust container type: Dust bag, Product colour: Black, Grey. Cleaning type: Dry&wet, Vacuum air filtering: Cyclonic, Dirt separating method: Cycloni... Read More
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Stock 5 Code 2389130 Brand BISSELL Model 3898N Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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Bissell SpinWave + Vac Pet Pro, Stick vacuum, Dust bag, Black, Grey, 0.4 L, 0.74 L, Dry&wet

Bissell SpinWave + Vac Pet Pro. Product type: Stick vacuum, Dust container type: Dust bag, Product colour: Black, Grey. Cleaning type: Dry&wet, Vacuum air filtering: Cyclonic, Dirt separating method: Cyclonic. Power source: Battery, Battery voltage: 25.9 V, Runtime: 70 min. Quantity per pack: 1 pc(s). Width: 320 mm, Depth: 250 mm, Height: 1120 mm

Key Highlights
  • Dry&wet Dust bag 0.4 L Black, Grey
  • Vacuum air filtering: Cyclonic Cyclonic 75 dB
  • Wet mopping
  • Battery 25.9 V Runtime: 70 min
Specifications
Battery charger included
Yes
Battery voltage
25.9 V
Charging time
3 h
Clean water tank capacity
0.74 L
Cleaning surfaces
Hard floor, Tile, Wooden floor
Cleaning type
Dry&wet
Depth
250 mm
Dirt separating method
Cyclonic
Dust capacity
0.4 L
Dust container type
Dust bag
Height
1120 mm
Manual
Yes
Noise level
75 dB
On/off switch
Yes
Power source
Battery
Product colour
Black, Grey
Product type
Stick vacuum
Quantity per pack
1 pc(s)
Removable handheld vacuum
No
Removable water tank
Yes
Runtime
70 min
Vacuum air filtering
Cyclonic
Warranty period
2 year(s)
Weight
4.48 kg
Wet mopping
Yes
Width
320 mm
Price history over the last 6 months
Bissell SpinWave + Vac Pet Pro Stick vacuum Battery Dry&wet Cyclonic Dust bag 0.4 L Black, Grey
Current
R7,700
Lowest
R4,290
Highest
R7,700
Change 24H
+R3,031   +65%
Week
+R3,052   +66%
Month
+R3,367   +78%

Independent reviews by tech media

digitaltrends.comAdam
7/10
Pros
  • Simple vacuum, simple interface
  • Dry vacuums and mops
  • Low profile fits under most furniture
  • Easy to change/empty the dustbin
Cons
  • No bells and whistles
  • Inefficient travel routes
Read the full review at digitaltrends.com →

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