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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Bissell CrossWave Hydrosteam Pet Pro Upright vacuum AC Dry&wet Bagless 0 L 1100 W Black, Silver

Bissell CrossWave Hydrosteam Pet Pro Upright vacuum AC Dry&wet Bagless 0 L 1100 W Black, Silver
Bissell CrossWave Hydrosteam Pet Pro Upright vacuum AC Dry&wet Bagless 0 L 1100 W Black, Silver
0 reviews • Write a review
R9,871
+R28 Reward
BISSELL® CrossWave® HydroSteam™ Pet Pro multi-surface cleaner is designed for homes with pets. It vacuums, mops, and dries in one go, plus it has an on-demand steam mode for ultimate cleaning results. The power of HydroSteam™ Technology tackles tough, sticky messes. This all-in-one multi surface cle... Read More
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Stock 1000 Code 300643 Brand BISSELL Model 3528N Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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BISSELL® CrossWave® HydroSteam™ Pet Pro multi-surface cleaner is designed for homes with pets. It vacuums, mops, and dries in one go, plus it has an on-demand steam mode for ultimate cleaning results. The power of HydroSteam™ Technology tackles tough, sticky messes. This all-in-one multi surface cleaner with unlimited corded power is ideal and safe for cleaning all hard floors. It even refreshes your area rugs. It features LED headlights on the foot to illuminate hard-to-see pet hair, dust, and debris. The Tangle-Free Technology minimizes hair wrap on the brush roll.
Unlike a mop and bucket, Two-Tank Technology keeps the clean and dirty water separate, so you always clean your floors with fresh water. Natural Multi-Surface Pet cleaning solution removes everyday dirt and grime and leaves your floors clean and home smelling fresh. The automatic self-cleaning cycle not only cleans the brush roll, but also the inside of the machine for less clean-up after cleaning. This device doesn’t just clean up after pets, it helps save them. BISSELL® proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL® product, you help save pets, too.

Bissell CrossWave Hydrosteam Pet Pro. Product type: Upright vacuum, Dust container type: Bagless, Product colour: Black, Silver. Cleaning type: Dry&wet, Dirt separating method: Aqua filtering, Cleaning surfaces: Carpet, Hard floor, Tile, Wooden floor. Cord length: 7.5 m, Power control: Electronic, Handle type: Loop handle. Power source: AC, Maximum input power: 1100 W, AC input voltage: 220 - 240 V. Package width: 350 mm, Package depth: 295 mm, Package height: 664 mm

Key Highlights
  • Dry&wet Bagless Black, Silver
  • Aqua filtering 76 dB
  • Removable handheld vacuum
  • Removable filter Variable power
  • 1100 W
  • AC
Specifications
AC input frequency
50/60 Hz
AC input voltage
220 - 240 V
Accessory storage
No
Anti-bacterial filter
Yes
Battery low indication
No
Battery voltage
0 V
Charging indicator
No
Clean water tank capacity
0.82 L
Cleaning surfaces
Carpet, Hard floor, Tile, Wooden floor
Cleaning type
Dry&wet
Cord length
7.5 m
Country of origin
China
Crevice tool
No
Depth
250 mm
Dirt separating method
Aqua filtering
Dirty water tank capacity
0.64 L
Dust capacity
0 L
Dust container full indicator
No
Dust container type
Bagless
Energy saving
No
Ergonomic handle
Yes
Handle controls
Yes
Handle type
Loop handle
Height
1118 mm
LED indicators
Yes
Manual
Yes
Maximum input power
1100 W
Multifunctional brush
Yes
Noise level
76 dB
Number of brushes
1
Overheat protection
No
Package depth
295 mm
Package height
664 mm
Package weight
9.61 kg
Package width
350 mm
Parking position
Yes
Power control
Electronic
Power source
AC
Product colour
Black, Silver
Product type
Upright vacuum
Quantity
1
Quantity per pack
1 pc(s)
Removable filter
Yes
Removable handheld vacuum
Yes
Removable water tank
Yes
Suction power
30 AW
Telescopic tube
No
Upholstery nozzle included
No
Vacuum air filtering
Not available
Vacuum brushes included
Roller brush
Variable power
Yes
Vertical storage
Yes
Wall mountable
No
Warranty period
2 year(s)
Washable filter
Yes
Weight
5.67 kg
Wheels material
Not applicable
Width
270 mm

Manual

Open Manual

Document

Open Document
Price history over the last 6 months
Bissell CrossWave Hydrosteam Pet Pro Upright vacuum AC Dry&wet Bagless 0 L 1100 W Black, Silver
Current
R9,871
Lowest
R6,990
Highest
R10,043
Change 24H
-R172   -2%
Week
+R2,508   +34%
Month
+R2,841   +40%

Independent reviews by tech media

rtings.comDagobiet
7.2/10
Pros
  • Easily clears small debris and most large debris
  • Effective in cleaning pet hair on bare floors
Cons
  • Many parts need regular cleaning
  • Bulky dirt compartment/water tank
Read the full review at rtings.com →

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