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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Berghaus Women's Seeker MW Hoody Down Jacket, Black, Size L

Berghaus Women's Seeker MW Hoody Down Jacket, Black, Size L
Berghaus Women's Seeker MW Hoody Down Jacket, Black, Size L
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R7,282
+R16 Reward
The Berghaus Women's Seeker MW Hoody is a high-performance down jacket designed for cold-weather adventures. Featuring 600 fill power duck down with Nikwax Hydrophobic treatment, this jacket offers exceptional warmth and water resistance. The Pertex Quantum outer fabric provides windproof protection... Read More
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Stock 4 Code 3100590 Brand BERGHAUS Model 351215 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 28
You will be kept updated through our detailed tracking system
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The Berghaus Women's Seeker MW Hoody is a high-performance down jacket designed for cold-weather adventures. Featuring 600 fill power duck down with Nikwax Hydrophobic treatment, this jacket offers exceptional warmth and water resistance. The Pertex Quantum outer fabric provides windproof protection while remaining lightweight and packable. Ideal for hiking, camping, and everyday winter wear.

Advantages

Lightweight and highly compressible, the Seeker MW Hoody packs into its own pocket for easy storage. The DWR finish sheds light rain and snow, while the adjustable hood and hem ensure a custom fit. RDS certified down guarantees ethical sourcing.

Suitable for

  • Women's outdoor activities in cold conditions
  • Layering under a waterproof shell
  • Travel and everyday winter use

Key specifications

  • Insulation: 100% Duck Down, 600 Fill Power, Nikwax Hydrophobic
  • Outer Fabric: Pertex Quantum (100% Polyamide)
  • Lining: 100% Polyamide
  • Water Resistance: DWR finish
  • Wind Resistance: Windproof
  • Hood: Fixed, adjustable
  • Pockets: 2 zipped hand pockets
  • Closure: Full-length front zip
  • Cuffs: Elasticated
  • Hem: Adjustable drawcord
  • Packability: Compressible into pocket
  • Sustainability: RDS certified down
  • Colour: Black
  • Size: Large (L)

Recommendations

For optimal warmth, pair with a merino base layer and a waterproof shell in wet conditions. Machine washable on a gentle cycle.

Specifications
Brand
Berghaus
Category
Women's Down Jacket
EAN
5054773658314
Model
Seeker MW Hoody
MPN
351215
Product colour
Black
Product type
Down Jacket
Weight
1 kg
Price history over the last 6 months
Berghaus Women's Seeker MW Hoody Down Jacket, Black, Size L
Current
R7,282
Lowest
R4,330
Highest
R7,282
Change 24H
+R2,859   +65%
Week
+R2,940   +68%
Month
+R2,940   +68%

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