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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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BCS PULSON EXP-ZB(ZIGBEE)-BOX Zigbee 3.0 Smart Home Hub

BCS PULSON EXP-ZB(ZIGBEE)-BOX Zigbee 3.0 Smart Home Hub
BCS PULSON EXP-ZB(ZIGBEE)-BOX Zigbee 3.0 Smart Home Hub
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R1,881
+R3 Reward
The BCS PULSON EXP-ZB(ZIGBEE)-BOX is a Zigbee 3.0 smart home hub that serves as the central control unit for your Pulson Smart Home ecosystem. It enables seamless communication between up to 128 Zigbee devices, allowing you to create scenes, schedules, and automations for enhanced convenience and en... Read More
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Stock 7 Code 2839986 Brand BCS Model PULSON EXP-ZB(ZIGBEE)-BOX Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The BCS PULSON EXP-ZB(ZIGBEE)-BOX is a Zigbee 3.0 smart home hub that serves as the central control unit for your Pulson Smart Home ecosystem. It enables seamless communication between up to 128 Zigbee devices, allowing you to create scenes, schedules, and automations for enhanced convenience and energy efficiency. With support for Amazon Alexa and Google Assistant, you can control your smart home with voice commands. The hub connects to your network via Ethernet (RJ45) and is powered by a DC 5V/1A Micro USB adapter (not included). Its compact white ABS plastic housing features an LED status indicator for easy monitoring.

Advantages

Centralized control of all your Zigbee 3.0 devices, easy plug-and-play installation, voice control with Alexa and Google Assistant, reliable wired Ethernet connection, and support for up to 128 devices for extensive smart home setups.

Suitable for

  • Smart home enthusiasts looking to expand their Zigbee network
  • Users who want voice control integration with Alexa or Google Assistant
  • Home automation projects requiring scheduling and scene creation
  • Integrating Pulson Smart Home devices with third-party Zigbee 3.0 certified products

Key specifications

  • Wireless Protocol: Zigbee 3.0
  • Network Connectivity: Ethernet (RJ45)
  • Power Input: DC 5V / 1A (via Micro USB)
  • Max. Device Capacity: Up to 128 Zigbee devices
  • App Control: Pulson Smart App (iOS & Android)
  • Voice Assistant Compatibility: Amazon Alexa, Google Assistant
  • Automation Features: Scene creation, scheduling, device linking
  • Operating Temperature: -10°C to +50°C
  • Operating Humidity: 0% - 95% RH (non-condensing)
  • Housing Material: ABS Plastic
  • Color: White
  • Indicator: LED Status Light
  • Zigbee Frequency: 2.4 GHz
  • Zigbee Range: Up to 30m indoors (line of sight)
  • Compatibility: Pulson Smart Home ecosystem, Zigbee 3.0 certified devices
  • Installation: Plug & Play
  • Security Features: AES-128 encryption for Zigbee communication

Recommendations

For optimal performance, place the hub in a central location within your home and ensure a stable Ethernet connection. Pair with Pulson Smart App for full control and automation capabilities.

Specifications
Brand
BCS
Category
General Smart Home Remote Controls
Connectivity technology
Zigbee 3.0, Ethernet
EAN
5904890717381
Easy to install
Yes
Housing material
ABS Plastic
Mobile operating systems supported
iOS, Android
Model
PULSON EXP-ZB(ZIGBEE)-BOX
MPN
PULSON EXP-ZB(ZIGBEE)-BOX
Operating relative humidity (H-H)
0% - 95% RH (non-condensing)
Operating temperature (T-T)
-10°C to +50°C
Power source
DC 5V / 1A (Micro USB)
Product colour
White
Weight
3.08 kg
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
BCS PULSON EXP-ZB(ZIGBEE)-BOX Zigbee 3.0 Smart Home Hub
Current
R1,881
Lowest
R1,048
Highest
R2,039
Change 24H
+R820   +77%
Week
+R829   +79%
Month
+R823   +78%

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