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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug 300 ml Silver

Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug 300 ml Silver
Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug 300 ml Silver
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R293
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The Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug is the perfect companion for camping, hiking, travel, and everyday use. Crafted from high-quality 18/8 stainless steel with a brushed finish, this 300 ml mug keeps your beverages at the desired temperature while remaining comfortable t... Read More
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Stock 6 Code 3022353 Brand BASIC NATURE Model 562221 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 20
You will be kept updated through our detailed tracking system
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The Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug is the perfect companion for camping, hiking, travel, and everyday use. Crafted from high-quality 18/8 stainless steel with a brushed finish, this 300 ml mug keeps your beverages at the desired temperature while remaining comfortable to hold. Its double-wall construction ensures a condensation-free exterior, making it ideal for both hot and cold drinks.

Advantages

Enjoy your coffee or tea hot for longer, or keep your water cool on a sunny day. The rust-resistant and food-safe materials guarantee durability and safety. Plus, it's dishwasher safe for easy cleaning after every adventure.

Suitable for

  • Camping and hiking trips
  • Outdoor picnics and barbecues
  • Travel and commuting
  • Everyday use at home or office

Key specifications

  • Capacity: 300 ml
  • Material: 18/8 Stainless Steel
  • Construction: Double-Walled
  • Insulation: Thermal
  • Color: Silver
  • Finish: Brushed Stainless Steel
  • Diameter: 75 mm
  • Height: 90 mm
  • Dishwasher Safe: Yes
  • Rust Resistant: Yes
  • Condensation-Free Exterior: Yes
  • Food Safe: Yes

Recommendations

For best performance, pre-heat or pre-cool the mug before filling. Avoid using in microwave ovens. Hand washing is recommended to preserve the brushed finish, though dishwasher safe.

Specifications
Brand
Basic Nature
Capacity
300 ml
Category
Thermo Mug
Colour of product
Silver
Dishwasher proof
Yes
EAN
4021504290779
Material
18/8 Stainless Steel
Model
562221
MPN
562221
Product colour
Silver
Product type
Thermo Mug
Type
Double-Walled
Volume
300 ml
Weight
0.15 kg
Price history over the last 6 months
Basic Nature DeLuxe Double-Walled Stainless Steel Thermo Mug 300 ml Silver
Current
R293
Lowest
R265
Highest
R293
Change 24H
+R24   +9%
Week
+R26   +10%
Month
+R25   +9%

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