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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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AudioCodes 405HD IP phone Black 2 lines LCD

AudioCodes 405HD IP phone Black 2 lines LCD
AudioCodes 405HD IP phone Black 2 lines LCD
0 reviews • Write a review
R2,243
+R7 Reward
The 405HD IP phone is a cost-effective phone designed to offer the essential everyday features that the modern business environment demands.AudioCodes IP phones can be offered as part of our Managed IP Phones solution which defines the IP phone as an IT-managed entity and delivers unique and complet... Read More
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Stock 10 Code 1219772 Brand AUDIOCODES Model UC405HDEG Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
The 405HD IP phone is a cost-effective phone designed to offer the essential everyday features that the modern business environment demands.

AudioCodes IP phones can be offered as part of our Managed IP Phones solution which defines the IP phone as an IT-managed entity and delivers unique and complete lifecycle management of end-user desktop devices.

AudioCodes 405HD. Product type: IP Phone, Product colour: Black, Handset type: Wired handset. Dual-Tone Multi-Frequency (DTMF) modes: SIP info. Lines quantity: 2 lines. Volume control: Buttons. Display: LCD, Display resolution: 132 x 64 pixels

Key Highlights
  • Certified for Skype for Business, compatible with Microsoft Teams
  • Graphical, backlit multilingual LCD (132 X 64)
  • 4 soft keys
  • AudioCodes Auto-provisioning
  • GbE support (2 Ethernet 10/100/1000 ports) support
  • Robust security mechanisms
  • Integration with voice quality monitoring
  • USB headset connectivity
  • High voice quality
  • Support for SILK codec
  • Full duplex speaker phone
  • PoE
  • Out of the box global redirection server support
  • Multi-language user interface
Specifications
AC adapter input voltage
100 - 240 V
Adaptive jitter buffers
Yes
Answering machine
Yes
Backlight display
Yes
Bluetooth
No
Cables included
LAN (RJ-45)
Call forwarding
Yes
Call hold
Yes
Call park
Yes
Call pick up
Yes
Call transfer
Yes
Call waiting
Yes
Caller ID
Yes
Certification
FCC 15 B, ICES-003 B, EN55032 B, EN61000-3-2, EN61000-3-3, UL-60950-1, EN60950-1, IEC-60950-1 (CB), CE, cTUVus RCM, KC, Anatel, CCC, ICASA, EAC, IC, ACTA, VCCI, BSMI
Conference call
Yes
DC-in jack
Yes
Depth
180 mm
Display
LCD
Display resolution
132 x 64 pixels
Do not disturb function
Yes
Dual-Tone Multi-Frequency (DTMF) modes
SIP info
Echo cancellation
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
10,100,1000 Mbit/s
Ethernet LAN interface type
Gigabit Ethernet
Front camera
No
Full duplex
Yes
Handset type
Wired handset
Height
153 mm
Integrated voicemail
Yes
Lines quantity
2 lines
Message-waiting indicator (MWI)
Yes
Microphone mute
Yes
Networking standards
IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Number of handles included
1 pc(s)
Number of programmable keys
4
Operating temperature (T-T)
0 - 40 °C
Package depth
200 mm
Package height
100 mm
Package weight
900 g
Package width
210 mm
Packet loss concealment (PLC)
Yes
Power over Ethernet (PoE)
Yes
Product colour
Black
Product type
IP Phone
Quality of Service (QoS) support
Yes
Redialing
Yes
RJ-9 ports quantity
2
Security algorithms
HTTPS, SRTP, SSL/TLS
Skype
Yes
Speakerphone
Yes
Speed dialling
Yes
Storage temperature (T-T)
-20 - 70 °C
Supported network protocols
IPv4, TCP, UDP, ICMP, ARP, RTP, SRTP, RTCP-XR, 802.1x, IP/DHCP IP, IEEE 802.1p/Q, QoS/ToS, HTTP/HTTPS/DHCP, NTP, FTP/TFTP, CDP/LLDP VLAN, LDAP
Touchscreen
No
USB 2.0 ports quantity
1
Voice activity detection
Yes
Voice codecs
G.711Mu, G.711a, G.722, G.729A, G.729B, OPUS
Volume control
Buttons
Weight
680 g
Wi-Fi
No
Width
191 mm

Manual

Open Manual

Leaflet

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Price history over the last 6 months
AudioCodes 405HD IP phone Black 2 lines LCD
Current
R2,243
Lowest
R2,061
Highest
R2,268
Change 24H
+R155   +7%
Week
+R177   +9%
Month
+R169   +8%

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