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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ATK Neptune N9 Ultra Gaming Headset Wireless 7.1 Black Purple

ATK Neptune N9 Ultra Gaming Headset Wireless 7.1 Black Purple
ATK Neptune N9 Ultra Gaming Headset Wireless 7.1 Black Purple
0 reviews • Write a review
R1,156
The ATK Neptune N9 Ultra is a premium wireless gaming headset designed for immersive audio experiences. Featuring virtual 7.1 surround sound, 50mm neodymium drivers, and a detachable omnidirectional microphone, it delivers crystal-clear communication and rich sound. With a sleek black and purple des... Read More
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Stock Out Of StockNo Stock Code 3104602 Brand ATK Model 14000047 Warranty 2 Years

Shipping & Returns

The ATK Neptune N9 Ultra is a premium wireless gaming headset designed for immersive audio experiences. Featuring virtual 7.1 surround sound, 50mm neodymium drivers, and a detachable omnidirectional microphone, it delivers crystal-clear communication and rich sound. With a sleek black and purple design, RGB illumination, and up to 20 hours of battery life, this headset is perfect for long gaming sessions.

Advantages

Experience true wireless freedom with low-latency 2.4GHz connectivity, complemented by a 3.5mm wired option for universal compatibility. The memory foam earcups with protein leather ensure comfort during extended use, while on-ear controls provide easy access to volume, mute, and power. The detachable microphone offers flexibility for gaming or music listening.

Suitable for

  • PC gaming
  • PlayStation 4 and PlayStation 5
  • Nintendo Switch (docked mode)
  • Any device with USB or 3.5mm audio

Key specifications

  • Connectivity: Wireless 2.4GHz USB dongle, Wired 3.5mm
  • Drivers: 50mm Neodymium
  • Frequency Response: 20Hz - 20kHz (headphones), 100Hz - 10kHz (microphone)
  • Impedance: 32 Ohms
  • Sensitivity: 105dB ± 3dB (headphones), -42dB ± 3dB (microphone)
  • Battery Life: Up to 20 hours
  • Charging: USB-C
  • Lighting: RGB illumination
  • Weight: Not specified

Recommendations

For the best experience, use the included USB dongle for wireless play. Ensure your device supports USB audio or 3.5mm output. The headset is compatible with PC, PS4, PS5, and Nintendo Switch (docked).

Specifications
Audio formats supported
Virtual 7.1 Surround Sound
Auto power off
No
Bluetooth
No
Bluetooth Low Energy (BLE)
No
Brand
ATK
Cables included
USB-C charging cable, 3.5mm audio cable, USB dongle
Category
Gaming Headsets
Control type
On-ear buttons
EAN
6976742079076
Fast charging
No
LED indicators
RGB illumination
Material
Protein Leather, Memory Foam, Plastic
Model
Neptune N9 Ultra
MPN
14000047
Noise reduction
Yes
On/off switch
Yes
Packaging content
Headset, USB dongle, USB-C cable, 3.5mm cable, detachable mic, manual
Product colour
Black with Purple Accents
Product type
Gaming Headset
USB connector
USB-C
Volume control
On-ear volume wheel
Weight
0.33 kg
Price history over the last 6 months
ATK Neptune N9 Ultra Gaming Headset Wireless 7.1 Black Purple
Current
R1,156
Lowest
R1,140
Highest
R1,177
Change 24H
+R5   +0%
Week
+R10   +1%
Month
+R16   +1%

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