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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver

ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
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R16,181
+R63 Reward
ASUS Vivobook 17 X1704VA-AU918W. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core 7, Processor model: 150U. Display diagonal: 43.9 cm (17.3"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage c... Read More
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Stock 10 Code 2554791 Brand ASUS Model 90NB13X1-M00VJ0 Warranty 2 Years

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ASUS Vivobook 17 X1704VA-AU918W. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core 7, Processor model: 150U. Display diagonal: 43.9 cm (17.3"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Home. Product colour: Silver. Weight: 2.1 kg

Key Features

  • Windows 11 Home 64-bit
  • Intel Core 7 150U (12MB Cache)
  • 43.9 cm (17.3") Full HD 1920 x 1080 IPS-Level
  • 16GB DDR4-SDRAM & 1000GB SSD
  • Home Laptop Clamshell Silver
  • Intel Core 7 150U Processor cores: 10
  • 43.9 cm (17.3") Full HD 1920 x 1080 pixels IPS-Level LED backlight 16:9
  • 16 GB DDR4-SDRAM
  • 1 TB SSD
  • Intel® Graphics
  • Wi-Fi 6 (802.11ax) Bluetooth 5.2
  • Lithium-Ion (Li-Ion) 50 Wh 45 W
  • Windows 11 Home 64-bit
Make every day your day
Turn everyday tasks into something special with Vivobook 17, your essential tool for getting things done easier, anywhere. It’s completely user-friendly too, with its 180° lay-flat hinge and physical webcam shield. ASUS Antimicrobial Guard Plus protects frequently-touched surfaces from harmful bacteria, safeguarding your health. Make all your days more enjoyable with Vivobook 17!
Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core 7 150U (12MB Cache)
  • 43.9 cm (17.3") Full HD 1920 x 1080 IPS-Level
  • 16GB DDR4-SDRAM & 1000GB SSD
  • Home Laptop Clamshell Silver
  • Intel Core 7 150U Processor cores: 10
  • 43.9 cm (17.3") Full HD 1920 x 1080 pixels IPS-Level LED backlight 16:9
  • 16 GB DDR4-SDRAM
  • 1 TB SSD
  • Intel® Graphics
  • Wi-Fi 6 (802.11ax) Bluetooth 5.2
  • Lithium-Ion (Li-Ion) 50 Wh 45 W
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter output current
2.25 A
AC adapter output voltage
20
AC adapter power
45 W
Antenna type
1x1
Anti-glare screen
Yes
Audio system
SonicMaster
Battery capacity
50 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.2
Built-in microphone
Yes
Card reader integrated
No
Colour gamut
45 %
Colour name
Cool Silver
Combo headphone/mic port
Yes
Compliance certificates
REACH
Depth
254.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
17.3 "
Display resolution
1920 x 1080
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4 GHz
Ethernet LAN
No
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height
19.9 mm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard language
German
Keyboard layout
QWERTZ
LED backlight
Yes
Market positioning
Home
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory form factor
On-board + SO-DIMM
Memory slots
1x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:9
Number of battery cells
3
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating system architecture
64-bit
Operating system installed
Windows 11 Home
Optical drive type
No
Package depth
65 mm
Package height
305 mm
Package weight
2350 g
Package width
515 mm
Panel type
IPS-Level
Password protection
Yes
Password protection type
BIOS, User
Performance cores
2
Performance-core base frequency
1.8 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5.4 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
150U
Processor threads
12
Product colour
Silver
Product type
Laptop
RGB colour space
NTSC
SSD capacity
1000 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Sustainability certificates
EPEAT Silver
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
1000 GB
Total storage capacity
1000 GB
Touchscreen
No
Trial software
Microsoft 365 30 days, McAfee 30 days
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
2
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
Weight
2.1 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
399.3 mm

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Price history over the last 6 months
ASUS Vivobook 17 X1704VA-AU918W Laptop, 17.3 inch Full HD, Intel Core 7 150U, 16GB RAM, 1TB SSD, Windows 11 Home, Silver
Current
R16,181
Lowest
R14,464
Highest
R18,759
Change 24H
+R323   +2%
Week
-R2,410   -13%
Month
+R1,538   +11%

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