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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard

ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
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R19,939
+R80 Reward
The ASUS Vivobook 14 X1404VA-DISEB2157W is a 14-inch laptop with an Intel Core 5 120U processor, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Home installed.Important: keyboard layoutThis unit is supplied with a French keyboard (AZERTY). Please take this into account before ordering.... Read More
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Stock 76 Code 3351541 Brand ASUS Model 90NB13U1-M018F0 Warranty 2 Years

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The ASUS Vivobook 14 X1404VA-DISEB2157W is a 14-inch laptop with an Intel Core 5 120U processor, 16 GB DDR5 memory and a 512 GB SSD. It comes with Windows 11 Home installed.

Important: keyboard layout

This unit is supplied with a French keyboard (AZERTY). Please take this into account before ordering.

Key specifications

  • Model: ASUS Vivobook 14 X1404VA-DISEB2157W
  • Processor: Intel Core 5 120U, 10 cores (2P + 8E), 12 threads, up to 5 GHz, 12 MB cache
  • Integrated graphics: Intel Graphics
  • Memory: 16 GB DDR5 (On-board + SO-DIMM)
  • Storage: 512 GB M.2 PCIe 4.0 NVMe SSD
  • Display: 14 inch (35.6 cm) Full HD 1920 x 1080, IPS-Level, 16:9, 60 Hz, 250 cd/m², 45% NTSC, anti-glare
  • Connectivity: Wi-Fi 6 (802.11ax), Bluetooth 5.4
  • Ports: 2x USB 3.2 Gen 1 Type-C, 2x USB 3.2 Gen 1 Type-A, 1x USB 2.0, 1x HDMI 1.4, headphone/microphone combo jack
  • Camera: HD
  • Keyboard: French AZERTY, no numeric keypad
  • Security: TPM
  • Battery and power: 42 Wh, 48 W adapter
  • Operating system: Windows 11 Home
  • Colour: Quiet Blue
  • Dimensions and weight: 324.9 x 213.9 x 17.9 mm, 1.4 kg
  • EAN: 4711636462563
Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core 5 120U (12MB Cache)
  • 14" Full HD 1920 x 1080 IPS-Level
  • 16GB DDR5-SDRAM & 512GB SSD
  • Home Laptop Clamshell Blue
  • Intel Core 5 120U Processor cores: 10
  • 35.6 cm (14") Full HD 1920 x 1080 pixels IPS-Level LED backlight 16:9
  • 16 GB DDR5-SDRAM
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6 (802.11ax) Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 42 Wh 48 W
  • Windows 11 Home 64-bit
Specifications
AC adapter power
48 W
Anti-glare screen
Yes
Battery capacity
42 Wh
Bluetooth
Yes
Bluetooth version
5.4
Brand
ASUS
Category
Laptop
Colour name
Quiet Blue
Depth
213.9 mm
Discrete graphics card
No
Display brightness
250 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1080 pixels
EAN
4711636462563
Efficient cores
8
Ethernet LAN
No
Front camera resolution
1280 x 720 pixels
HD type
Full HD
HDMI ports quantity
1
Height
17.9 mm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard language
French
Keyboard layout
AZERTY
LED backlight
Yes
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Memory form factor
On-board + SO-DIMM
Model
Vivobook 14 X1404VA-DISEB2157W
MPN
90NB13U1-M018F0
Native aspect ratio
16:9
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel® Graphics
Operating system installed
Windows 11 Home
Panel type
IPS-Level
Performance cores
2
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cores
10
Processor family
Intel Core 5
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
120U
Processor threads
12
Product colour
Blue
SSD capacity
512 GB
SSD interface
PCI Express 4.0
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total storage capacity
512 GB
Touchscreen
No
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
Weight
1.4 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
324.9 mm

Manual

Open Manual

Leaflet

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Price history over the last 6 months
ASUS Vivobook 14 X1404VA-DISEB2157W Laptop, 14 inch Full HD IPS, Intel Core 5 120U, 16GB DDR5, 512GB SSD, Windows 11 Home, French AZERTY keyboard
Current
R19,939
Lowest
R19,659
Highest
R19,939
Change 24H
+R96   +0%
Week
+R250   +1%
Month
—   

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