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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black

ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
36 mo.
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
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R6,257
+R13 Reward
TUF Gaming VG259QMRL5ATUF Gaming VG259QMRL5A is a 24.5-inch Full HD monitor that delivers five advanced upgrades for top-tier gaming. It features an overclock to 310Hz refresh rate and 0.3ms response time, along with AMD FreeSync™ Premium and NVIDIA® G-SYNC® compatibility for ultra-smooth gameplay. ... Read More
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Stock 20 Code 359954 Brand ASUS Model 90LM0BQ0-B01O71 Warranty 3 Years

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Estimated delivery Thursday, October 1
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TUF Gaming VG259QMRL5A
TUF Gaming VG259QMRL5A is a 24.5-inch Full HD monitor that delivers five advanced upgrades for top-tier gaming. It features an overclock to 310Hz refresh rate and 0.3ms response time, along with AMD FreeSync™ Premium and NVIDIA® G-SYNC® compatibility for ultra-smooth gameplay. With enhanced color performance, updated Gaming AI, and effortless control via DisplayWidget Center, this monitor keeps you ahead of the competition.

ASUS TUF Gaming VG259QMRL5A. Display diagonal: 62.2 cm (24.5"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Response time: 1 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • 24.5-inch Full HD(1920x1080) Fast IPS gaming monitor with overclock to 310Hz refresh rate designed for professional gamers and immersive gameplay
  • ASUS Fast IPS technology enables a 0.3ms (GTG) response time(min.) for sharp gaming visuals with high frame rates
  • FreeSync Premium and G-Sync compatible delivers a seamless, tear-free gaming experience
  • ASUS Extreme Low Motion Blur Sync (ELMB SYNC) technology enables ELMB together with variable refresh rate, eliminating ghosting and tearing for sharp gaming visuals with high frame rates
  • DisplayWidget Center enables easy OSD access and monitor settings adjustments with a mouse
  • TUF Gaming A.I technology with AI-powered features to enhance users' gaming experience
  • 62.2 cm (24.5") LCD Fast IPS
  • Full HD 1920 x 1080 pixels 16:9
  • 310 Hz 1 ms 400 cd/m² 1000:1
  • NVIDIA G-SYNC AMD FreeSync Flicker-free technology
  • E 18 kWh 16 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
12 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Colour gamut
99%
Colour gamut standard
sRGB
Contrast ratio (typical)
1000:1
Depth (with stand)
208 mm
Depth (without stand)
62 mm
Digital horizontal frequency
344 - 344 kHz
Digital vertical frequency
48 - 310 Hz
Display brightness (typical)
400 cd/m²
Display diagonal
62.2 cm (24.5")
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
27 kWh
Energy consumption (SDR) per 1000 hours
18 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
Game mode
Yes
HD type
Full HD
HDCP
Yes
HDCP version
2.3
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.0
Headphone out
Yes
Headphone outputs
1
Height (with stand)
528 mm
Height (without stand)
329 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400, High Dynamic Range 10 (HDR10)
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
310 Hz
Native aspect ratio
16:9
Number of speakers
2
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
Package depth
143 mm
Package height
515 mm
Package type
Box
Package weight
6.6 kg
Package width
628 mm
Panel mounting interface
100 x 100 mm
Panel type
Fast IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel pitch
0.2832 x 0.2802 mm
Power consumption (off)
0.3 W
Power consumption (PowerSave)
0.5 W
Power consumption (standby)
0.5 W
Power consumption (typical)
16 W
Product colour
Black
Response time
1 ms
Response time (fast)
0.3 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
4 W
Screen shape
Flat
Sustainability certificates
Forest Stewardship Council (FSC) Mix
Swivel angle range
-15 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 23°
Touchscreen
No
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
54.4 cm
Viewable size, vertical
30.3 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Wall mountable
Yes
Weight (with stand)
4.9 kg
Weight (without stand)
2.9 kg
Width (with stand)
559 mm
Width (without stand)
559 mm

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Price history over the last 6 months
ASUS TUF Gaming VG259QMRL5A computer monitor 62.2 cm (24.5 inch) 1920 x 1080 pixels Full HD LCD Black
Current
R6,257
Lowest
R3,508
Highest
R6,713
Change 24H
-R222   -3%
Week
+R2,736   +78%
Month
+R2,715   +77%

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