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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black

ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
36 mo.
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
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R4,667
+R16 Reward
ASUS RT-BE92U, Wi-Fi 7 (802.11be), Tri-band (2.4 GHz / 5 GHz / 6 GHz), Ethernet LAN, Black, Tabletop router ASUS RT-BE92U. WAN connection type: RJ-45. Wi-Fi band: Tri-band (2.4 GHz / 5 GHz / 6 GHz), Top Wi-Fi standard: Wi-Fi 7 (802.11be), WLAN data transfer rate (max): 5764 Mbit/s. Ethernet LAN int... Read More
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Stock 1 Code 29447 Brand ASUS Model 90IG0950-MO9A0V Warranty 3 Years

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ASUS RT-BE92U, Wi-Fi 7 (802.11be), Tri-band (2.4 GHz / 5 GHz / 6 GHz), Ethernet LAN, Black, Tabletop router

ASUS RT-BE92U. WAN connection type: RJ-45. Wi-Fi band: Tri-band (2.4 GHz / 5 GHz / 6 GHz), Top Wi-Fi standard: Wi-Fi 7 (802.11be), WLAN data transfer rate (max): 5764 Mbit/s. Ethernet LAN interface type: 10 Gigabit Ethernet, Ethernet LAN data rates: 10,100,1000,2500,10000 Mbit/s, Networking standards: IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11be, IEEE 802.11g, IEEE 802.11n. Security algorithms: WPA, WPA2, WPA3-Personal, MAC address table: 64 entries, NAT functionality: PPTP Pass-Through L2TP Pass-Through IPSec Pass-Through RTSP Pass-Through H.323 Pass-Through SIP.... Product type: Tabletop router, Product colour: Black, LED indicators: LAN, Power, WAN

Key Highlights
  • Beyond-fast WiFi 7 (802.11be) - New 320MHz channels in the 6 GHz band and 4096-QAM significantly increase network capacity and throughput, with speeds of up to 9700 Mbps
  • Multi-link Operation - Link to multiple bands at the same time to ensure stable internet connections and efficient data transfers
  • Versatile WAN configuration options - Establish always-on internet through AI WAN detection and a convenient USB port ready for 4G LTE and 5G Mobile tethering
  • Smart Home Master - Easily establish up to three SSIDs with Smart Home Master for easy IoT device setup and management, instant VPN connections, and convenient parental controls
  • Subscription-free network security - Commercial-grade AiProtection Pro powered by Trend Micro, plus a one-tap security scan and Safe Browsing
  • Comprehensive VPN features - Including advanced site-to-site VPN and the Instant Guard mobile app for secure connection over public WiFi
  • Hassle-free AiMesh Extendable Network - AiMesh extendable routers enable the whole home seamless roaming with rich, advanced features
  • Tabletop router Black
  • Tri-band (2.4 GHz / 5 GHz / 6 GHz) Wi-Fi 7 (802.11be) 5764 Mbit/s
  • 10 Gigabit Ethernet
  • Ethernet WAN
  • Ethernet LAN (RJ-45) ports: 3
  • USB port
  • Web-based management Quality of Service (QoS) support
  • MU-MIMO technology
Specifications
3G/4G USB modem compatibility
No
AC adapter included
Yes
AC input frequency
50/60 Hz
AC input voltage
110 - 240 V
Antenna design
External
Antennas quantity
4
Bandwidth control
Yes
Built-in processor
Yes
Cables included
LAN (RJ-45)
DC-in jack
Yes
Depth
101.6 mm
DHCP server
Yes
DMZ support
Yes
DSL WAN
No
Dynamic DNS (DDNS)
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
3
Ethernet LAN data rates
10,100,1000,2500,10000 Mbit/s
Ethernet LAN interface type
10 Gigabit Ethernet
Ethernet WAN
Yes
Filtering
Yes
Firewall
Yes
Firmware upgradeable
Yes
Flash memory
256 MB
Guest access
Yes
Height
287.5 mm
Indication light
Yes
Intelligent Mesh technology
Yes
Internal memory
1000 MB
Internal memory type
DDR4
LED indicators
LAN, Power, WAN
MAC address filtering
Yes
MAC address table
64 entries
Media server
Yes
MU-MIMO technology
Yes
NAT functionality
PPTP Pass-Through L2TP Pass-Through IPSec Pass-Through RTSP Pass-Through H.323 Pass-Through SIP Pass-Through PPPoE Relay
Network address translation (NAT)
Yes
Networking standards
IEEE 802.11a, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11b, IEEE 802.11be, IEEE 802.11g, IEEE 802.11n
On/off switch
Yes
Output current
3 A
Output voltage
12 V
Package depth
219 mm
Package height
105 mm
Package type
Box
Package weight
2.1 kg
Package width
374 mm
Packaging content
RT-BE92U WiFi 7 Tri-band Router wall mount kit RJ-45 cable Power Adapter Quick Start Guide Warranty Card
Parental control
Yes
Port forwarding
Yes
Port triggering
Yes
Power source type
DC
Processor cores
4
Processor frequency
2 MHz
Product colour
Black
Product type
Tabletop router
Quality of Service (QoS) support
Yes
Quick start guide
Yes
Reset button
Yes
Security algorithms
WPA, WPA2, WPA3-Personal
SIM card slot
No
Support Samba (storage)
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
URL filtering
Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB port
Yes
VPN server
VPN Server IPSec, VPN Server Open VPN, VPN Server PPTP, VPN Server WireGuard
Wake-on-LAN ready
Yes
Wall mountable
Yes
WAN connection type
RJ-45
Warranty card
Yes
Web-based management
Yes
Weight
790 g
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
247.2 mm
WLAN data transfer rate (first band)
1032 Mbit/s
WLAN data transfer rate (max)
5764 Mbit/s
WLAN data transfer rate (second band)
2882 Mbit/s
WLAN data transfer rate (third band)
5764 Mbit/s
WPS push button
Yes

Manual

Open Manual

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
ASUS RT-BE92U wireless router 10 Gigabit Ethernet Tri-band (2.4 GHz / 5 GHz / 6 GHz) Black
Current
R4,667
Lowest
R2,844
Highest
R4,684
Change 24H
+R319   +7%
Week
+R374   +9%
Month
+R442   +10%

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