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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC Gaming Laptop, 14 inch 3K OLED 120Hz, Intel Core Ultra 9 386H, 32GB LPDDR5x, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home, German QWERTZ keyboard

ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC Gaming Laptop, 14 inch 3K OLED 120Hz, Intel Core Ultra 9 386H, 32GB LPDDR5x, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home, German QWERTZ keyboard
ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC Gaming Laptop, 14 inch 3K OLED 120Hz, Intel Core Ultra 9 386H, 32GB LPDDR5x, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home, German QWERTZ keyboard
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R82,428
+R336 Reward
The ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC is a 14-inch gaming laptop with an Intel Core Ultra 9 386H processor, an NVIDIA GeForce RTX 5080 16 GB GDDR7 graphics card, 32 GB LPDDR5x memory and a 1 TB SSD. It comes with Windows 11 Home installed.Important: keyboard layoutThis unit is supplie... Read More
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Stock 7 Code 3322615 Brand ASUS Model 90NR0P84-M004J0 Warranty 2 Years

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Estimated delivery Thursday, October 8
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The ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC is a 14-inch gaming laptop with an Intel Core Ultra 9 386H processor, an NVIDIA GeForce RTX 5080 16 GB GDDR7 graphics card, 32 GB LPDDR5x memory and a 1 TB SSD. It comes with Windows 11 Home installed.

Important: keyboard layout

This unit is supplied with a German keyboard (QWERTZ). Please take this into account before ordering.

Key specifications

  • Model: ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC
  • Processor: Intel Core Ultra 9 386H, 16 cores (4P + 8E + 4LPE), 16 threads, up to 4.9 GHz, 18 MB cache
  • Graphics: NVIDIA GeForce RTX 5080, 16 GB GDDR7
  • Memory: 32 GB LPDDR5x-8533 (soldered)
  • Storage: 1 TB M.2 PCIe 4.0 NVMe SSD
  • Display: 14 inch (35.6 cm) 3K 2880 x 1800, OLED, 16:10, 120 Hz, 500 cd/m², 100% DCI-P3, anti-glare
  • Connectivity: Wi-Fi 7 (802.11be), Bluetooth 6.0
  • Ports: 1x Thunderbolt 4, 1x USB 3.2 Gen 2 Type-C, 2x USB 3.2 Gen 2 Type-A, 1x HDMI 2.1, headphone/microphone combo jack, SD card reader
  • Camera: Full HD with IR sensor
  • Keyboard: German QWERTZ, backlit, no numeric keypad
  • Battery and power: 73 Wh, 250 W adapter
  • Operating system: Windows 11 Home
  • Colour: Eclipse Gray
  • Dimensions and weight: 311 x 220 x 15.9–18.3 mm, 1.58 kg
  • EAN: 4711636657112
Key Highlights
  • Windows 11 Home 64-bit
  • Intel Core Ultra 9 386H (18MB Cache)
  • 14" 3K 2880 x 1800 OLED, NVIDIA GeForce RTX 5080 (16GB GDDR7)
  • 32GB (8533MHz) LPDDR5x-SDRAM & 1000GB SSD
  • Gaming Laptop Clamshell Grey
  • Intel Core Ultra 9 386H Processor cores: 16
  • 35.6 cm (14") 3K 2880 x 1800 pixels OLED 16:10
  • 32 GB LPDDR5x-SDRAM 8533 MHz
  • 1 TB SSD
  • NVIDIA GeForce RTX 5080 16 GB NVIDIA G-SYNC Intel® Graphics
  • Wi-Fi 7 (802.11be) Bluetooth 6.0
  • Lithium-Ion (Li-Ion) 73 Wh 250 W
  • Windows 11 Home 64-bit
Specifications
AC adapter power
250 W
Anti-glare screen
Yes
Battery capacity
73 Wh
Bluetooth version
6.0
Brand
ASUS
Category
Laptops
Colour name
Eclipse Gray
Compliance certificates
RoHS, REACH
Depth
220 mm
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Discrete graphics memory type
GDDR7
Display brightness
500 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
2880 x 1800 pixels
DisplayPorts quantity
1
EAN
4711636657112
Efficient cores
8
Ethernet LAN
No
Form factor
Clamshell
Front camera resolution
1920 x 1080 pixels
HD type
3K
HDMI ports quantity
1
Housing material
Aluminium, Magnesium
Infrared (IR) camera
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Keyboard layout
QWERTZ
Manual
Yes
Market positioning
Gaming
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Memory clock speed
8533 MHz
Memory form factor
On-board
Model
ROG Zephyrus G14 GU405AW-SY018W
MPN
90NR0P84-M004J0
Native aspect ratio
16:10
Numeric keypad
No
NVMe
Yes
On-board graphics card
Yes
On-board graphics card model
Intel® Graphics
Operating system installed
Windows 11 Home
Panel type
OLED
Performance cores
4
Processor boost frequency
4.9 GHz
Processor cache
18 MB
Processor cores
16
Processor family
Intel Core Ultra 9
Processor generation
Intel® Core™ Ultra (Series 3)
Processor manufacturer
Intel
Processor model
386H
Processor threads
16
Product colour
Grey
Product type
Laptop
SSD capacity
1 TB
SSD interface
PCI Express 4.0
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total storage capacity
1 TB
Touchscreen
No
USB 2.0 ports quantity
0
Weight
1.58 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
311 mm

Manual

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Price history over the last 6 months
ASUS ROG Zephyrus G14 GU405AW-SY018W Copilot+ PC Gaming Laptop, 14 inch 3K OLED 120Hz, Intel Core Ultra 9 386H, 32GB LPDDR5x, 1TB SSD, GeForce RTX 5080 16GB, Windows 11 Home, German QWERTZ keyboard
Current
R82,428
Lowest
R81,543
Highest
R88,311
Change 24H
+R846   +1%
Week
-R5,657   -6%
Month
—   

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