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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Apogee Symphony Desktop Audio Interface

Apogee Symphony Desktop Audio Interface
Apogee Symphony Desktop Audio Interface
0 reviews • Write a review
R23,469
+R90 Reward
The Apogee Symphony Desktop is a premium USB-C audio interface that brings the legendary sound quality of the Symphony series to a compact desktop form factor. Featuring advanced stepped-gain microphone preamps, a high-resolution 4.3-inch touchscreen, and built-in DSP effects, it delivers profession... Read More
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Stock 4 Code 2842986 Model 3500-0093-0000 Warranty 2 Years

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Estimated delivery Thursday, October 1
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The Apogee Symphony Desktop is a premium USB-C audio interface that brings the legendary sound quality of the Symphony series to a compact desktop form factor. Featuring advanced stepped-gain microphone preamps, a high-resolution 4.3-inch touchscreen, and built-in DSP effects, it delivers professional-grade recording and monitoring capabilities for musicians, producers, and audio engineers.

Advantages

With 10 inputs and 14 outputs, the Symphony Desktop offers exceptional flexibility for studio and mobile setups. The two independent high-current headphone outputs provide pristine monitoring, while the 122 dB A/D and 129 dB D/A dynamic range ensure transparent audio capture and playback. The integrated Symphony ECS Channel Strip DSP plugin allows for latency-free processing during recording.

Suitable for

  • Professional recording studios seeking high-quality audio conversion
  • Home studio producers requiring versatile I/O and low-latency monitoring
  • Musicians and engineers who need a portable yet powerful audio interface

Key specifications

  • Interface Type: USB 2.0 (Type-C)
  • Simultaneous I/O: 10 Inputs / 14 Outputs (at 44.1-96 kHz)
  • Analog Inputs: 2 x XLR-1/4" Combo (Mic/Line), 1 x 1/4" TS (Instrument)
  • Analog Outputs: 2 x 1/4" TRS (Monitor), 2 x 1/4" TRS (Headphone)
  • Digital I/O: 1 x Optical TOSLINK (ADAT/SMUX/S/PDIF)
  • Microphone Preamps: 2 (Advanced Stepped Gain Architecture)
  • Phantom Power: +48V (Switchable per channel)
  • A/D D/A Resolution: Up to 24-bit / 192 kHz
  • A/D Dynamic Range: 122 dB (A-weighted)
  • D/A Dynamic Range: 129 dB (A-weighted)
  • Headphone Outputs: 2 (Independent, High-Current)
  • Display: 4.3" Touchscreen
  • Built-in DSP: Yes (Symphony ECS Channel Strip, hardware DSP FX)
  • Compatibility: macOS (10.12 or later), Windows 10 (Anniversary Update or later)
  • Power Supply: External DC Power Adapter (Included)
  • Form Factor: Desktop

Recommendations

The Apogee Symphony Desktop is an outstanding choice for anyone who demands the highest audio quality in a compact interface. Its intuitive touchscreen and robust DSP make it a joy to use, while the pristine preamps and converters ensure your recordings sound their best.

Specifications
Brand
Apogee
Built-in microphone preamp
Yes
Category
Audio Interface
Digital audio optical in
1
Digital audio optical input type
ADAT/SMUX/S/PDIF
Digital audio optical out
1
Digital audio optical output type
ADAT/SMUX/S/PDIF
EAN
805676300689
Form factor
Desktop
MIDI in
No
MIDI out
No
Model
Symphony Desktop
MPN
3500-0093-0000
Number of analog inputs
3
Number of preamps
2
Power source
External DC Power Adapter
Product type
Audio Interface
S/PDIF in port
Yes
USB ports quantity
1
USB version
USB 2.0 (Type-C)
Weight
5.23 kg
Word Clock connector
No
Word Clock input
No
Word Clock output
No
XLR input
2
Price history over the last 6 months
Apogee Symphony Desktop Audio Interface
Current
R23,469
Lowest
R21,096
Highest
R24,009
Change 24H
+R1,118   +5%
Week
-R496   -2%
Month
+R2,148   +10%

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