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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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APC WNSC12 Service, Installation and Configuration for Smart-UPS 750VA to 3000VA

APC WNSC12 Service, Installation and Configuration for Smart-UPS 750VA to 3000VA
APC WNSC12 Service, Installation and Configuration for Smart-UPS 750VA to 3000VA
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R36,642
+R149 Reward
APC WNSC12 is a one-year on-site service package covering installation, configuration, and repair for APC Smart-UPS models from 750VA to 3000VA. Unlike standard warranty support, this service includes next business day response and parts replacement for covered failures, delivered by APC certified t... Read More
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Stock 90 Code 3576439 Brand APC Model WNSC12 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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APC WNSC12 is a one-year on-site service package covering installation, configuration, and repair for APC Smart-UPS models from 750VA to 3000VA. Unlike standard warranty support, this service includes next business day response and parts replacement for covered failures, delivered by APC certified technicians.

Highlights

  • On-site service for APC Smart-UPS 750VA to 3000VA
  • Next business day response
  • Includes installation, configuration, troubleshooting, and repair
  • Parts replacement and labor included for covered failures
  • Service activation requires registration with APC

Full specifications

  • Service Type: On-site Service
  • Service Duration: 1 Year
  • Covered Product Range: APC Smart-UPS 750VA to 3000VA
  • Service Level Agreement: Next Business Day Response
  • Included Services: Installation, Configuration, Troubleshooting, Repair
  • Parts Replacement: Included for covered failures
  • Labor Cost: Included
  • Technical Support: Included
  • Service Activation: Requires registration with APC
  • Product Family Compatibility: APC Smart-UPS (SMT, SMX, SCL series within specified VA range)
  • Service Provider: APC Certified Technicians
  • Geographic Availability: Region-dependent
  • Support Hours: Standard business hours (8x5)
  • Preventative Maintenance: Not typically included
  • Exclusions: Damage from misuse, natural disaster, unauthorized modification
  • Renewal Option: Available for extended coverage

Final note

Ensure your APC Smart-UPS is installed and maintained by certified professionals with this comprehensive service package.

Specifications
Brand
APC
Category
Service
EAN
731304508755
Model
WNSC12
MPN
WNSC12
Product type
Service Package
Price history over the last 6 months
APC WNSC12 Service, Installation and Configuration for Smart-UPS 750VA to 3000VA
Current
R36,642
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R36,642
Highest
R36,691
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