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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Ugreen CM629 HDMI to USB Video Capture Card 2K 30Hz, Space Gray

Ugreen CM629 HDMI to USB Video Capture Card 2K 30Hz, Space Gray
Ugreen CM629 HDMI to USB Video Capture Card 2K 30Hz, Space Gray
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R473
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Live streamers, gamers, and content creators often need a reliable way to bring high-quality HDMI video into their computer for recording or broadcasting. The Ugreen CM629 HDMI to USB video capture card connects your camera, console, or other HDMI source directly to a USB-A port, delivering crisp 2K... Read More
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Stock 18 Code 3362791 Brand UGREEN Model 15389 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Live streamers, gamers, and content creators often need a reliable way to bring high-quality HDMI video into their computer for recording or broadcasting. The Ugreen CM629 HDMI to USB video capture card connects your camera, console, or other HDMI source directly to a USB-A port, delivering crisp 2K resolution at 30 frames per second. With its driver-free setup and compact aluminum shell, it’s ready to use in seconds, whether you’re at your desk or on the go.

Key specifications

  • Input interface: HDMI 1.4
  • Output interface: USB-A 2.0
  • Maximum HDMI input resolution: 4K (3840x2160) @ 60Hz
  • Maximum capture resolution: 2K (2560x1440) @ 30Hz
  • Alternative capture resolution: 1080p (1920x1080) @ 60Hz
  • Video encoding formats: MJPEG, YUY2
  • Audio encoding format: PCM
  • Supported operating systems: Windows 7/8/10/11, macOS, Linux, Android
  • Driver-free plug and play
  • USB bus-powered, no external power needed
  • Aluminum alloy shell for durability and heat dissipation
  • Low latency for real-time monitoring
  • Compatible with OBS Studio, VLC, Amcap, XSplit, PotPlayer, QuickTime Player
  • Colour: Space Gray

Why choose it

The CM629 eliminates the hassle of installing drivers or carrying extra power adapters. Its plug-and-play design works across multiple operating systems, and the robust aluminum housing protects the electronics while keeping temperatures in check during long streaming sessions. The low-latency signal ensures your audio and video stay in sync, making it a dependable tool for professional-looking broadcasts.

Ideal use cases

  • Live streaming gameplay from consoles or PCs
  • Recording video from cameras or camcorders
  • Video conferencing and online meetings
  • Educational content creation and presentations

Good to know

The capture card is compact and portable, making it easy to carry in a laptop bag. It is compatible with a wide range of software, so you can use it with your preferred streaming or recording application. No external power supply is required, as it draws power directly from the USB port.

Specifications
3D
No
AC adapter included
No
Audio (L/R) out
No
Audio input
HDMI
Brand
Ugreen
Category
Video Capture Card
Connectivity technology
Wired
Control type
No
DC-in jack
No
Digital audio optical out
No
EAN
6941876213894
Firmware upgradeable
No
HDCP
No
HDCP version
No
HDMI version
HDMI version 1.4
Impedance
No
LED indicators
No
Manual
Yes
Maximum resolution
2560 x 1440
Model
CM629
MPN
15389
Power consumption (typical)
5
Product colour
Space Gray
Supported graphics resolutions
3840 x 2160, 2560 x 1440, 1920 x 1080
Type
HDMI to USB Video Capture Card
Weight
0.025 kg
Price history over the last 6 months
Ugreen CM629 HDMI to USB Video Capture Card 2K 30Hz, Space Gray
Current
R473
Lowest
R447
Highest
R473
Change 24H
+R10   +2%
Week
+R25   +6%
Month
—   

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