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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit

APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
36 mo.
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
0 reviews • Write a review
R97,535
+R334 Reward
This APC Smart-UPS is designed for IT professionals or network administrators to maintain business uptime and continuity. This 5kVA on-line rack/tower UPS provides pure sine wave power and extended runtime to support critical electronics during power disruptions. It comes with hard wire 3-wire (1P+N... Read More
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Stock 3 Code 362235 Brand APC Model SRTG5KXLI Warranty 3 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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APC Smart-UPS On-Line SRT6KRMXLI - 6kW/VA, 6x C13 + 4x C19 + hardwire 1 phase output, rack mountable, Embedded NMC
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This APC Smart-UPS is designed for IT professionals or network administrators to maintain business uptime and continuity. This 5kVA on-line rack/tower UPS provides pure sine wave power and extended runtime to support critical electronics during power disruptions. It comes with hard wire 3-wire (1P+N+E) input, 2x IEC 320 C13 and 1x IEC 320 C19 outlets. The UPS has an embedded Network Management Card for UPS network-based monitoring and management. The UPS comes with PowerChute Network Shutdown that provides graceful shutdown of physical servers, virtual machines, and HCI clusters. The UPS can connect to EcoStruxure IT or third-party centralized management platforms. The UPS has a 3-year warranty, and the built-in lead-acid battery has a 2-year warranty. The UPS is compatible with SRTGRK1 rail kit sold separately.

APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit. UPS topology: Double-conversion (Online), Output power capacity: 5 kVA, Output power: 5000 W. AC outlet types: C13 coupler, C19 coupler, AC outlets quantity: 3 AC outlet(s). Battery technology: Sealed Lead Acid (VRLA), Battery voltage: 96 V, Battery life (max): 5 year(s). Form factor: Compact, Product colour: Black, Rack capacity: 4U. Certification: CE, EN/IEC 62040-1

Key Highlights
  • Double-conversion (Online)
  • 5 kVA 5000 W
  • Waveform: Sine
  • 3 AC outlet(s)
  • Sealed Lead Acid (VRLA) 96 V
  • Compact Black
Specifications
AC outlet types
C13 coupler, C19 coupler
AC outlets quantity
3 AC outlet(s)
Audible alarm modes
Alarm when on battery, Low battery alarm, Overload alarm
Audible alarm(s)
Yes
Automatic battery test
Yes
Battery life (max)
5 year(s)
Battery recharge time
4 h
Battery technology
Sealed Lead Acid (VRLA)
Battery voltage
96 V
Certification
CE, EN/IEC 62040-1
Cold start
Yes
Crest factor
3:1
Depth
620 mm
Display type
LCD
ECO mode
Yes
Emergency Power Off (EPO)
Yes
Emergency Power Off (EPO) connector
Yes
Ethernet LAN (RJ-45) ports
1
Form factor
Compact
Height
178 mm
Hot-swap battery
Yes
Input frequency
40/70 Hz
Input operation voltage (max)
285 V
Input operation voltage (min)
100 V
International Protection (IP) code
IP20
LED indicators
Yes
Management card included
Yes
Noise level
55 dB
Non-operating altitude
0 - 15240 m
Operating altitude
0 - 2011 m
Operating relative humidity (H-H)
0 - 95%
Operating temperature (T-T)
0 - 40 °C
Output frequency
50/60 Hz
Output operation voltage (max)
240 V
Output operation voltage (min)
220 V
Output power
5000 W
Output power capacity
5 kVA
Output voltage Total Harmonic Distortion (THD)
2%
Package depth
790 mm
Package height
275 mm
Package weight
59 kg
Package width
590 mm
Product colour
Black
Rack capacity
4U
Serial interface
Yes
SmartConnect port
No
SmartSlot
Yes
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-15 - 45 °C
Surge energy rating
600 J
UPS topology
Double-conversion (Online)
USB port
Yes
Waveform
Sine
Weight
51.9 kg
Width
440 mm

Leaflet

Open Leaflet

Manual

Open Manual
Price history over the last 6 months
APC Smart-UPS On-Line, 5kVA/5kW, Rack/Tower, 230V, 2x IEC C13+1x IEC C19+Hard wire 3-wire (H+N+E) outlets, Network Card, W/O rail kit
Current
R97,535
Lowest
R71,571
Highest
R99,594
Change 24H
-R2,059   -2%
Week
+R16,949   +21%
Month
+R25,554   +36%

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