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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800

All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
36 mo.
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
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R12,646
The ProDVX APPC-10S is a compact All-in-One PC with a 10.1" HD IPS touchscreen and a 1280 x 800 resolution. Powered by a RockChip RK3568 quad-core processor running Android 13, and offering 8 GB memory with 16 GB eMMC storage, the device is designed for continuous 24/7 operation and comes in a black... Read More
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Stock Out Of StockNo Stock Code 304395 Brand PRODVX Model 5010710 Warranty 3 Years

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The ProDVX APPC-10S is a compact All-in-One PC with a 10.1" HD IPS touchscreen and a 1280 x 800 resolution. Powered by a RockChip RK3568 quad-core processor running Android 13, and offering 8 GB memory with 16 GB eMMC storage, the device is designed for continuous 24/7 operation and comes in a black housing with VESA mounting support.

Advantages

The unit combines a direct-bonded IPS touchscreen for clear visuals and responsive touch with a fanless design and PoE+ support for flexible, quiet installation. With multiple connectivity options including USB, mini-HDMI and LAN, plus a proven MTBF of 50,000 hours, it provides reliable performance for long-term commercial and industrial use.

Suitable for

  • Retail point-of-sale terminals
  • Hospitality check-in and self-service kiosks
  • Healthcare patient check-in and information displays
  • Industrial HMIs and machine interfaces

Key specifications

  • Display: 10.1" HD IPS direct-bonded touchscreen, 1280 x 800
  • Processor: RockChip RK3568 quad-core (up to 2 GHz)
  • Memory & Storage: 8 GB RAM, 16 GB eMMC
  • Operating system: Android 13
  • Connectivity: USB, mini-HDMI, LAN; PoE+ supported
  • Design: Fanless cooling, black housing, VESA mountable
  • Reliability: MTBF 50,000 hours

How to use

Mount the ProDVX APPC-10S on a compatible VESA bracket or place it on a stable surface. Connect power or PoE+ and attach required peripherals via USB, LAN or mini-HDMI. Power on the device, complete the Android 13 setup and install or configure applications relevant to your use case. For continuous operation, ensure adequate ventilation despite the fanless design and keep firmware and apps up to date.

Recommendations

For reliable long-term operation, use PoE+ when possible to simplify cabling, keep the device in environments within the manufacturer's recommended temperature and humidity ranges, and perform regular software updates and backups of critical data.

Key Highlights
  • Retail point-of-sale terminals
  • Hospitality check-in and self-service kiosks
  • Healthcare patient check-in and information displays
  • Industrial HMIs and machine interfaces
  • Display: 10.1" HD IPS direct-bonded touchscreen, 1280 x 800
  • Processor: RockChip RK3568 quad-core (up to 2 GHz)
  • Memory & Storage: 8 GB RAM, 16 GB eMMC
  • Operating system: Android 13
  • Connectivity: USB, mini-HDMI, LAN; PoE+ supported
  • Design: Fanless cooling, black housing, VESA mountable
  • Reliability: MTBF 50,000 hours
Specifications
AC adapter output current
2 A
AC adapter output voltage
12 V
AI datatype support on NPU
BFP16, FP16, INT16, Int8
AI software frameworks supported by NPU
Android NN, Caffe, Onnx, Pytorch, TensorFlow, Tflite
Anti-glare screen
Yes
Audio formats supported
AAC, ASF, MP2, OGG, WAV, WMA
Audio output
Yes
Backlight type
Edge LED
Battery type
CR1220 Lithium metal, non rechargeable
Bluetooth
No
Brand specific technologies
AI-Q Engine, ClearFrame Design, FusionTouch Technology, ProSecure
Built-in camera
No
Built-in microphone
Yes
Built-in speaker(s)
Yes
Card reader integrated
Yes
Compatible memory cards
SD
Compliance certificates
Federal Communications Commission (FCC), CE, RoHS, REACH, UKCA
Contrast ratio (typical)
1000:1
DC-in jack
Yes
Depth (without stand)
24.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
450 cd/m²
Display diagonal
25.6 cm (10.1")
Display resolution
1280 x 800 pixels
Display surface
Matt
Ethernet LAN
Yes
Ethernet LAN data rates
1000,100,10 Mbit/s
HD type
HD
HDMI ports quantity
1
Height (without stand)
159.7 mm
Housing material
ABS synthetics
Internal memory
4 GB
Internal memory type
LPDDR4-SDRAM
LED backlight
Yes
Maximum internal memory
8 GB
Mean time between failures (MTBF)
50000 h
Mini HDMI ports quantity
1
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
RockChip NPU
NPU performance up to
1 TOPs
Number of speakers
2
On-board GPU manufacturer
ARM
On-board graphics card
Yes
On-board graphics card family
ARM Mali
On-board graphics card model
Arm Mali-G52
Operating relative humidity (H-H)
10 - 90%
Operating system installed
Android 13
Operating temperature (T-T)
0 - 40 °C
Optical drive type
No
Panel mounting interface
75 x 75 mm
Panel type
IPS
Power consumption (typical)
23 W
Processor cores
4
Processor family
Rockchip
Processor frequency
2 GHz
Processor manufacturer
Rockchip
Processor model
RK3568
Product colour
Black
Product type
All-in-One PC
RMS rated power
4 W
Storage media
eMMC
Storage relative humidity (H-H)
10 - 90%
Storage temperature (T-T)
-10 - 55 °C
Total storage capacity
16 GB
Touch technology
Multi-touch
Touchscreen
Yes
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB4 Gen 3x2 ports quantity
0
VESA mounting
Yes
Video formats supported
H.264, MP4, MPEG2, MPEG4, MPG
Viewing angle, horizontal
160°
Viewing angle, vertical
160°
Wall mountable
Yes
Weight
600 g
Weight (without stand)
600 g
Wi-Fi
No
Wi-Fi ready
Yes
Width (without stand)
240.9 mm

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Price history over the last 6 months
All-in-One PC ProDVX APPC-10S 10.1 inch HD IPS 1280 x 800
Current
R12,646
Lowest
R12,044
Highest
R12,646
Change 24H
+R602   +5%
Week
—   
Month
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