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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro

All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
36 mo.
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
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R31,851
+R103 Reward
The Dell EC27250 All-in-One PC integrates a 27" Full HD touchscreen with a compact desktop layout powered by an Intel Core 7 150U processor that can boost up to 5.4 GHz. It includes 16 GB of DDR5 RAM and a 1 TB SSD for responsive system performance and fast application loading. For graphics and mult... Read More
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Stock 1 Code 2344786 Brand DELL Model EC27250_RPLU-R_003 Warranty 3 Years

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Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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The Dell EC27250 All-in-One PC integrates a 27" Full HD touchscreen with a compact desktop layout powered by an Intel Core 7 150U processor that can boost up to 5.4 GHz. It includes 16 GB of DDR5 RAM and a 1 TB SSD for responsive system performance and fast application loading. For graphics and multimedia, the unit uses a discrete NVIDIA GeForce MX570A with 2 GB of dedicated video memory. The system ships with Windows 11 Pro and offers built-in camera and modern connectivity suitable for office tasks, video calls and light creative work.

Advantages

The combination of a high-frequency Intel Core 7 150U processor and DDR5 memory delivers improved multitasking and application responsiveness compared with previous-generation configurations. The 1 TB SSD provides ample fast storage for documents, media and software installations while reducing system boot and load times. A discrete NVIDIA GeForce MX570A GPU with dedicated video memory supports smoother video playback, basic photo editing and light GPU-accelerated tasks. The integrated 27" Full HD touchscreen simplifies interaction for presentations, collaboration and touch-optimized applications, and the preinstalled Windows 11 Pro ensures business-oriented security and management features.

Suitable for

  • Office productivity and document processing
  • Video conferencing and remote collaboration
  • Multimedia playback and content consumption
  • Light photo editing and GPU-accelerated tasks
  • Reception, point-of-information and kiosk-style workflows

Key specifications

  • Display: 27-inch Full HD (touchscreen)
  • Processor: Intel Core 7 150U, boost up to 5.4 GHz
  • Memory: 16 GB DDR5
  • Storage: 1 TB solid state drive (SSD)
  • Graphics: NVIDIA GeForce MX570A with 2 GB dedicated video memory
  • Operating system: Windows 11 Pro
  • Integrated features: built-in camera, Wi‑Fi 6E connectivity
  • Color: Pearl White

How to use

Place the All-in-One on a stable surface and connect the power cable. Use the touchscreen for direct interaction with Windows 11 Pro or attach a keyboard and mouse for traditional input. Sign in with an existing Microsoft account or create a local/user account as appropriate for your environment. Use built-in connectivity options such as Wi‑Fi 6E to join your network and configure audio/video settings for video calls. Install required productivity or creative software to take advantage of the processor, DDR5 memory and discrete GPU for improved performance.

Recommendations

For best performance, keep the operating system and drivers up to date, enable Windows power settings that match your workload, and avoid blocking ventilation areas. When performing photo editing or GPU-accelerated tasks, close unnecessary background applications to free memory and CPU resources. Regularly back up important files from the 1 TB SSD to external storage or cloud services.

Key Highlights
  • Office productivity and document processing
  • Video conferencing and remote collaboration
  • Multimedia playback and content consumption
  • Light photo editing and GPU-accelerated tasks
  • Reception, point-of-information and kiosk-style workflows
  • Display: 27-inch Full HD (touchscreen)
  • Processor: Intel Core 7 150U, boost up to 5.4 GHz
  • Memory: 16 GB DDR5
  • Storage: 1 TB solid state drive (SSD)
  • Graphics: NVIDIA GeForce MX570A with 2 GB dedicated video memory
  • Operating system: Windows 11 Pro
  • Integrated features: built-in camera, Wi‑Fi 6E connectivity
  • Color: Pearl White
Specifications
AC adapter frequency
50/60 Hz
AC adapter input voltage
100 - 240 V
AC adapter output voltage
19.5 V
AC adapter power
130 W
Antenna type
2x2
Audio chip
Realtek ALC3289
Audio system
Dolby Atmos
Bluetooth
Yes
Built-in camera
Yes
Built-in microphone
Yes
Built-in speaker(s)
Yes
Cable lock slot
No
Cables included
AC
Camera resolution
2880 x 1800 pixels
Carbon emissions, end-of-life (kg of CO2e)
0
Carbon emissions, energy usage (kg of CO2e)
106.47
Carbon emissions, logistics (kg of CO2e)
46.62
Carbon emissions, manufacturing (kg of CO2e)
161.91
Card reader integrated
Yes
Colour gamut
99%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
DC-in jack
Yes
Depth (with stand)
200.7 mm
Depth (without stand)
41.8 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
2 GB
Discrete graphics card model
NVIDIA GeForce MX570A
Discrete graphics memory type
GDDR6
Display brightness
250 cd/m²
Display diagonal
68.6 cm (27")
Display resolution
1920 x 1080 pixels
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HD type
Full HD
HDMI ports quantity
2
Height (with stand)
455.5 mm
Height (without stand)
394.8 mm
Housing material
Plastic
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
DIMM/SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory slots
2
Memory slots type
SO-DIMM
Motherboard chipset
Intel SoC
Non-operating altitude
0 - 10668 m
Number of speakers
2
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
On/off button
Yes
Operating altitude
0 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Optical drive type
No
PAIA version
PAIA 1.4.7, 2025
Panel type
WVA
Performance cores
2
Performance-core base frequency
1.8 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pixel density
92 ppi
Pixel pitch
0.3114 x 0.3114 mm
PowerShare
Yes
Pre-installed software
McAfee Premium 1Yr,Microsoft Office Trial
Privacy camera
Yes
Privacy type
Pop-up
Processor base power
15 W
Processor boost frequency
5.4 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
150U
Processor threads
12
Product colour
Pearl, White
Product type
All-in-One PC
RGB colour space
sRGB
RMS rated power
10 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon emissions, standard deviation (kg of CO2e)
70
Total carbon footprint (kg of CO2e)
315
Total megapixels
5 MP
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
2
USB4 Gen 3x2 ports quantity
0
Weight (with stand)
7.03 kg
Weight (without stand)
6.71 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width (with stand)
603.7 mm
Width (without stand)
614.7 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
All-in-One PC Dell EC27250 — 27 inch FHD touchscreen, Intel Core 7 150U 5.4 GHz, 16 GB DDR5, 1 TB SSD, NVIDIA GeForce MX570A 2 GB, Windows 11 Pro
Current
R31,851
Lowest
R25,580
Highest
R35,585
Change 24H
+R6,121   +24%
Week
-R24   0%
Month
-R24   0%

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