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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100

31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
36 mo.
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
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R6,542
+R12 Reward
32’’ Full HD LCD displayThe VA-3201 is a 32’’ Full HD LCD display engineered for essential digital signage applications. Featuring sharp 1080p resolution, expansive viewing angles, and a high contrast ratio, it delivers compelling visual content in indoor environments. Its versatile connectivity opt... Read More
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Stock 5 Code 2358778 Brand AG NEOVO Model VA-3201 Warranty 3 Years

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Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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32’’ Full HD LCD display
The VA-3201 is a 32’’ Full HD LCD display engineered for essential digital signage applications. Featuring sharp 1080p resolution, expansive viewing angles, and a high contrast ratio, it delivers compelling visual content in indoor environments. Its versatile connectivity options and integrated audio capabilities enable seamless connections to media players and various multimedia devices, providing an immersive visual and auditory experience. The display supports both desk placement and mounting in landscape or portrait orientations, making it an ideal solution for retail, corporate, and other indoor commercial spaces.

Full HD Visibility for Commercial Use
The VA-3201 combines Full HD 1920×1080 resolution, 300 nits of brightness, and 16/7 commercial operation times to easily deliver business messaging and boost customer engagement.

Vibrant and Clear in Any Light
The display’s 300 nits brightness ensures highly visible images and messages in a wide range of locations from shopping malls to lobbies, control rooms and more.

Consistent Image Performance at Every Angle
By adopting wide viewing angle panel, this monitor delivers consistent colors and detailed images with the same image quality whether you are looking at the screen from above, below, the front, or the side.

Landscape/Portrait Capability
Designed for versatile installation, our commercial-grade display supports both landscape and portrait orientations, catering to the specific needs of any surveillance or information display setting.

Integrated Dual Speakers
Integrated with dual 1W speakers, the VA-3201 provides sound effects for multimedia content.

Versatile Connectivity
Equipped with multiple input options – HDMI, DisplayPort, and VGA – our monitor ensures compatibility with a wide range of devices.

AG Neovo VA-3201. Display diagonal: 80 cm (31.5"), Display resolution: 1920 x 1080 pixels, HD type: Full HD, Display technology: LCD, Display surface: Matt, Response time: 5 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). VESA mounting. Product colour: Black

How to use

Place the monitor on a desk using its stand or mount it to a compatible VESA arm or wall bracket in either landscape or portrait orientation. Connect a media player, PC or other source via HDMI, DisplayPort or VGA and adjust the display settings (brightness, contrast, input selection) through the on-screen menu. Use the built-in speakers for basic audio or attach an external audio solution if higher volume or fidelity is required.

Recommendations

For reliable commercial performance, operate the display within the specified 16/7 usage period and position it to avoid direct prolonged sunlight. For installations requiring long viewing periods or higher ambient light visibility, verify brightness and mounting orientation before final installation.

Key Highlights
  • Retail displays and point-of-sale signage
  • Corporate lobbies and meeting room displays
  • Information screens in public areas (malls, reception)
  • Surveillance or control-room feeds in portrait or landscape
  • Display size: 31.5" (80 cm) / 31.5 " diagonal
  • Resolution: 1920 x 1080 (Full HD)
  • Panel type: VA (LCD)
  • Brightness: 350 cd/m² (nits)
  • Contrast ratio: 4000:1 (typical)
  • Viewing angles: 178° horizontal / 178° vertical
  • Response time: 5 ms
  • Aspect ratio: 16:9
  • Speakers: Integrated dual 1W
  • Inputs: HDMI, DisplayPort, VGA
  • VESA mounting: Yes
  • Colour: Black
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
AMD FreeSync
No
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
No
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
HDMI, Power
Contrast ratio (typical)
4000:1
Depth (with stand)
200.9 mm
Depth (without stand)
54.1 mm
Display brightness (peak)
300 cd/m²
Display diagonal
80 cm (31.5")
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
26.8 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Haze rate
25%
HD type
Full HD
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone connectivity
3.5 mm
Headphone out
Yes
Headphone outputs
1
Height (with stand)
485.2 mm
Height (without stand)
423.7 mm
Horizontal scan range
30 - 83 kHz
Market positioning
Business
Maximum refresh rate
75 Hz
Native aspect ratio
16:9
Number of speakers
2
NVIDIA G-SYNC
No
Operating relative humidity (H-H)
20 - 85%
Operating temperature (T-T)
5 - 35 °C
Package depth
140 mm
Package height
530 mm
Package type
Box
Package weight
9.5 kg
Package width
799 mm
Panel mounting interface
100 x 100 mm
Panel type
VA
Pixel pitch
0.364 x 0.364 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
27 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
5 ms
RMS rated power
6 W
Screen shape
Flat
Stand included
Yes
Storage relative humidity (H-H)
5 - 85%
Storage temperature (T-T)
-20 - 60 °C
Surface hardness
3H
Tilt adjustment
Yes
Tilt angle range
-5 - 8°
Touchscreen
No
Vertical scan range
56 - 75 Hz
VESA mounting
Yes
VGA (D-Sub) ports quantity
1
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight (with stand)
7.2 kg
Weight (without stand)
5.7 kg
Width (with stand)
714 mm
Width (without stand)
714 mm

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Price history over the last 6 months
31.5 inch Full HD LCD Monitor AG Neovo VA-3201, VA panel, 1920×1080, 300 cd/m², 5 ms, HDMI/VGA/DP, 2×3W speakers, VESA 100×100
Current
R6,542
Lowest
R3,518
Highest
R7,551
Change 24H
+R2,633   +67%
Week
+R2,655   +68%
Month
+R2,635   +67%

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