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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame

Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame
Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame
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R257
+R1 Reward
The Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame is a stylish and durable frame designed to showcase your favorite 13x18 cm photo. With its sleek black matte finish and metal construction, this frame adds a modern touch to any room. It can be placed on a tabletop or mounted on the w... Read More
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Stock 20 Code 3067342 Brand ZILVERSTAD Model 7985031 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame is a stylish and durable frame designed to showcase your favorite 13x18 cm photo. With its sleek black matte finish and metal construction, this frame adds a modern touch to any room. It can be placed on a tabletop or mounted on the wall, offering versatile display options.

Advantages

This frame features a flat metal profile with a matte black finish that complements any decor. The standard glass protects your photo while the MDF backing and flexible tabs ensure easy photo changes. Suitable for both portrait and landscape orientations.

Suitable for

  • Displaying 13x18 cm photos
  • Home or office decoration
  • Gift giving

Key specifications

  • Photo Size: 13 x 18 cm
  • Frame Material: Metal
  • Frame Color: Black
  • Frame Finish: Matte
  • Series: Sweet Memory
  • Mounting Type: Tabletop, Wall Mount
  • Orientation: Portrait, Landscape
  • Glass Type: Standard Glass
  • Backing Material: MDF
  • Closure Type: Flexible Tabs
  • Number of Photos: 1
  • Frame Profile: Flat
  • Outer Frame Height: 20.5 cm
  • Outer Frame Width: 15.5 cm
  • Frame Depth: 1.5 cm
  • Display Area (approx.): 12 x 17 cm

Recommendations

For best results, use a photo that fits the 13x18 cm size. Clean the glass with a soft, dry cloth. Avoid exposure to direct sunlight to prevent fading.

Specifications
Brand
Zilverstad
Category
Picture Frame
EAN
8720052003034
Gross depth (mm)
15
Gross height (mm)
205
Gross width (mm)
155
Material
Metal
Model
Sweet Memory 13x18 Metal black matte
MPN
7985031
Weight
0.3 kg
Price history over the last 6 months
Zilverstad Sweet Memory 13x18 Metal Black Matte Picture Frame
Current
R257
Lowest
R229
Highest
R257
Change 24H
+R25   +11%
Week
+R28   +12%
Month
+R27   +12%

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