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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ZEP Roan Natural 13x18 Wooden Picture Frame WA557N

ZEP Roan Natural 13x18 Wooden Picture Frame WA557N
ZEP Roan Natural 13x18 Wooden Picture Frame WA557N
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R249
+R1 Reward
Introducing the ZEP Roan Natural picture frame, a perfect blend of rustic charm and modern design. Crafted from high-quality wood with a natural matte finish, this single photo frame is ideal for displaying your cherished memories. The frame accommodates a 13x18 cm photo and features a clear glass f... Read More
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Stock 10 Code 3059902 Brand ZEP Model WA557N Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Introducing the ZEP Roan Natural picture frame, a perfect blend of rustic charm and modern design. Crafted from high-quality wood with a natural matte finish, this single photo frame is ideal for displaying your cherished memories. The frame accommodates a 13x18 cm photo and features a clear glass front to protect your image. With a flat profile and a border width of 1.5 cm, it offers a sleek look that complements any decor. The frame includes both a tabletop stand and wall mount hardware, allowing versatile placement in portrait or landscape orientation. Swivel clips on the back make it easy to insert and change photos. Whether for home or office, the Roan Natural frame adds a touch of elegance to any space.

Advantages

The ZEP Roan Natural frame stands out for its high-quality wood construction and natural finish, which brings warmth to any room. Its dual mounting options provide flexibility, and the clear glass ensures your photo remains visible and protected. The frame's simple design makes it suitable for both contemporary and traditional interiors.

Suitable for

  • Displaying family photos in living rooms, bedrooms, or hallways
  • Gifting for birthdays, anniversaries, or housewarmings
  • Office desks or shelves for a personal touch
  • Creating a gallery wall with multiple frames

Key specifications

  • Brand: ZEP
  • Model: WA557N
  • MPN: WA557N
  • EAN: 8020912103035
  • Frame Material: Wood
  • Frame Color: Natural
  • Photo Size: 13 x 18 cm
  • Glass Type: Clear Glass
  • Backing Material: MDF
  • Mounting Type: Tabletop Stand & Wall Mount
  • Orientation: Portrait & Landscape
  • Number of Photos: 1
  • Frame Profile: Flat
  • Series: Roan Natural
  • Frame Border Width: 1.5 cm
  • Frame Depth: 1.5 cm
  • Closure Type: Swivel Clips
  • Product Type: Single Photo Frame
  • Finish: Matte
  • Style: Rustic Modern

Recommendations

For best results, pair this frame with a high-quality print of your favorite photo. Clean the glass with a soft, dry cloth to maintain clarity. Avoid exposure to direct sunlight to prevent fading of the photo.

Specifications
Brand
ZEP
Category
Picture Frame
EAN
8020912103035
Material
Wood
Model
WA557N
MPN
WA557N
Weight
0.35 kg
Price history over the last 6 months
ZEP Roan Natural 13x18 Wooden Picture Frame WA557N
Current
R249
Lowest
R219
Highest
R249
Change 24H
+R28   +12%
Week
+R30   +14%
Month
+R29   +13%

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