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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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ZAGG Crystal Palace Snap Case for iPhone 13 Pro Max - Clear

ZAGG Crystal Palace Snap Case for iPhone 13 Pro Max - Clear
ZAGG Crystal Palace Snap Case for iPhone 13 Pro Max - Clear
0 reviews • Write a review
R691
+R2 Reward
Your iPhone 13 Pro Max is a significant investment, and a single drop can lead to costly repairs or a shattered screen. The ZAGG Crystal Palace Snap case provides robust protection without hiding the phone's original design, thanks to its crystal-clear transparency. It's engineered to keep your devi... Read More
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Stock 1 Code 3369843 Brand ZAGG Model ZG702318861 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Your iPhone 13 Pro Max is a significant investment, and a single drop can lead to costly repairs or a shattered screen. The ZAGG Crystal Palace Snap case provides robust protection without hiding the phone's original design, thanks to its crystal-clear transparency. It's engineered to keep your device safe from everyday accidents while showcasing its premium aesthetics.

Who is it for

This case is ideal for iPhone 13 Pro Max owners who want maximum protection in a slim, transparent package. It's perfect for those who appreciate the phone's original color and design but need reliable drop defense, antimicrobial properties, and seamless MagSafe compatibility for daily use at work, home, or on the go.

Main features

  • Military-grade drop protection up to 13 feet (4 meters) for peace of mind.
  • Built-in MagSafe compatibility for effortless attachment of chargers and accessories.
  • Anti-yellowing technology with UV resistance keeps the case clear longer.
  • Antimicrobial treatment repels odor-causing bacteria for a cleaner surface.
  • Raised edges safeguard the screen and camera from scratches and impacts.
  • Made with recycled materials for an eco-conscious choice.
  • Scratch-resistant and glossy finish maintains a pristine look.

Specifications

  • Compatibility: Apple iPhone 13 Pro Max
  • Case type: Back cover
  • Material: Polycarbonate, Thermoplastic Polyurethane (TPU)
  • Colour: Clear / Transparent
  • Drop protection: Up to 13 ft (4 meters)
  • Wireless charging compatible: Yes
  • Anti-yellowing: Yes (UV resistant)
  • Antimicrobial: Yes
  • Scratch resistance: Yes
  • Raised edges: Yes (screen and camera)
  • Recycled content: Yes
  • Finish: Glossy
  • Series: Crystal Palace Snap

Tips

To keep your case looking new, wipe it with a soft, damp cloth regularly. Avoid harsh chemicals or abrasive cleaners that may damage the finish. For best results with MagSafe accessories, ensure the case is properly aligned with the magnetic ring. The antimicrobial protection is built-in and does not require reapplication.

Specifications
Brand
ZAGG
Brand compatibility
Apple
Case type
Back Cover
Category
Smartphone Case
Colour name
Clear
Compatibility
Apple iPhone 13 Pro Max
EAN
840390358103
Made with recycled materials
Yes
Material
Polycarbonate, Thermoplastic Polyurethane (TPU)
Model
Crystal Palace Snap Case for iPhone 13 Pro Max
MPN
ZG702318861
Product colour
Clear
Protection features
Drop protection, Scratch resistance, Anti-yellowing, Antimicrobial, Raised edges
Weight
0.035 kg
Wireless charging
Yes
Price history over the last 6 months
ZAGG Crystal Palace Snap Case for iPhone 13 Pro Max - Clear
Current
R691
Lowest
R668
Highest
R691
Change 24H
+R12   +2%
Week
+R23   +3%
Month
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