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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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XTORM Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 Midnight Black

XTORM Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 Midnight Black
XTORM Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 Midnight Black
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R1,239
The XTORM Fuel Series 5 Power Bank delivers reliable portable charging with 10000 mAh capacity and 20W fast charging via USB Power Delivery and Quick Charge 3.0. Its compact design features three output ports (1 USB-A, 2 USB-C) to charge multiple devices simultaneously. Crafted from recycled plastic... Read More
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Stock Out Of StockNo Stock Code 3067057 Brand XTORM Model FS5101 Warranty 2 Years

Shipping & Returns

The XTORM Fuel Series 5 Power Bank delivers reliable portable charging with 10000 mAh capacity and 20W fast charging via USB Power Delivery and Quick Charge 3.0. Its compact design features three output ports (1 USB-A, 2 USB-C) to charge multiple devices simultaneously. Crafted from recycled plastic, it combines sustainability with performance.

Advantages

Fast charging up to 20W for smartphones, tablets, and small laptops. Simultaneous charging of up to three devices. Compact and lightweight design for easy portability. Eco-friendly construction using recycled materials. Comprehensive safety protections for worry-free use.

Suitable for

  • Smartphones and tablets
  • USB-C laptops and devices
  • Travel and daily commutes
  • Outdoor activities and emergencies

Key specifications

  • Battery capacity: 10000 mAh
  • Max output power: 20W
  • Fast charging: USB Power Delivery (PD), Qualcomm Quick Charge 3.0
  • Output ports: 1x USB-A (QC 3.0), 2x USB-C (PD)
  • Input: USB-C (PD 20W)
  • Battery type: Lithium-Polymer
  • Colour: Black
  • Material: Recycled plastic (ABS+PC)
  • Safety: Overcharge, overdischarge, overcurrent, short circuit, temperature protection
  • Recharge time: approx. 2.5 hours with 20W PD charger

Recommendations

For optimal performance, use a 20W USB-C PD charger to recharge the power bank quickly. Compatible with most USB-C and USB-A devices.

Specifications
Brand
XTORM
Category
Power Bank
Circuit Protection
Overcharge, overdischarge, overcurrent, short circuit, temperature protection
EAN
8718182277555
Material
Recycled plastic (ABS+PC)
Maximum Output Power
20W
Model
FS5101
MPN
FS5101
Product colour
Black
Product type
Power Bank
Special features
Fast charging PD 3.0, QC 3.0, 3 output ports, LED indicator
Weight
0.2 kg
Price history over the last 6 months
XTORM Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 Midnight Black
Current
R1,239
Lowest
R1,206
Highest
R1,246
Change 24H
+R30   +2%
Week
+R28   +2%
Month
+R24   +2%

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