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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Xtorm Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 3-Port USB USB-C Dusk White

Xtorm Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 3-Port USB USB-C Dusk White
Xtorm Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 3-Port USB USB-C Dusk White
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R1,396
The Xtorm Fuel Series 5 Power Bank offers a compact and powerful charging solution for your devices. With a 10000 mAh capacity and 20W fast charging via Power Delivery and Quick Charge 3.0, it can simultaneously charge up to three devices. Its sleek Dusk White design and recycled plastic constructio... Read More
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Stock Out Of StockNo Stock Code 3067056 Brand XTORM Model FS5100 Warranty 2 Years

Shipping & Returns

The Xtorm Fuel Series 5 Power Bank offers a compact and powerful charging solution for your devices. With a 10000 mAh capacity and 20W fast charging via Power Delivery and Quick Charge 3.0, it can simultaneously charge up to three devices. Its sleek Dusk White design and recycled plastic construction make it an eco-friendly choice for on-the-go power.

Advantages

High-capacity 10000 mAh battery provides multiple charges for smartphones and tablets. 20W Power Delivery and Quick Charge 3.0 ensure rapid charging for compatible devices. Three output ports (1 USB-A, 2 USB-C) allow simultaneous charging of multiple devices. Compact and lightweight design fits easily in a bag or pocket. Made from recycled plastic, supporting sustainability.

Suitable for

  • Smartphones
  • Tablets
  • Small USB-C laptops
  • Travelers and commuters
  • Outdoor enthusiasts

Key specifications

  • Battery Capacity: 10000 mAh
  • Battery Type: Lithium Polymer
  • Max Total Output Power: 20W
  • Fast Charging: Power Delivery, Quick Charge 3.0
  • Output Ports: 1x USB-A (18W), 2x USB-C (20W each)
  • Input Port: USB-C (18W)
  • Material: Recycled Plastic
  • Safety: Overcharge, Short Circuit, Temperature Control
  • Colour: Dusk White

Recommendations

For optimal performance, use a USB-C to USB-C cable with Power Delivery support. Charge the power bank fully before first use. Avoid exposure to extreme temperatures.

Specifications
Brand
XTORM
Category
Power Bank
Circuit Protection
Overcharge Protection, Short Circuit Protection, Temperature Control
EAN
8718182277548
Material
Recycled Plastic
Maximum Output Power
20W
Model
FS5100
MPN
FS5100
Product colour
White
Product type
Power Bank
Special features
Power Delivery, Quick Charge 3.0, Overcharge Protection, Short Circuit Protection, Temperature Control
Weight
0.2 kg
Price history over the last 6 months
Xtorm Fuel Series 5 Power Bank 10000 mAh 20W PD QC 3.0 3-Port USB USB-C Dusk White
Current
R1,396
Lowest
R1,345
Highest
R1,396
Change 24H
+R51   +4%
Week
+R46   +3%
Month
+R40   +3%

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