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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black

TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
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R23,474
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High adjustable fancy AIO 2410 HA PC with an Intel Core i5 CPU inside is elegant, performant and silent. This space-saving device fits perfectly into your office and with the optional purchasable VESA-mount it is easily Now with retractable 5MP webcam. TERRA 1000036. Product type: All-in-One PC. Di... Read More
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Stock 56 Code 1733105 Brand WORTMANN AG Model 1000036 Warranty 2 Years

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Estimated delivery Monday, October 5
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High adjustable fancy AIO 2410 HA PC with an Intel Core i5 CPU inside is elegant, performant and silent. This space-saving device fits perfectly into your office and with the optional purchasable VESA-mount it is easily Now with retractable 5MP webcam.

TERRA 1000036. Product type: All-in-One PC. Display diagonal: 60.5 cm (23.8"), HD type: Full HD, Display resolution: 1920 x 1080 pixels, Panel type: LCD. Processor family: Intel® Core™ i5. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics. Built-in camera. Operating system installed: Windows 11 Pro. Product colour: Black

Key Highlights
  • Business All-in-One PC Black 120 W
  • Intel® Core™ i5 i5-14500 Processor cores: 14
  • 60.5 cm (23.8") Full HD 1920 x 1080 LCD
  • 16 GB DDR5-SDRAM 5600 MHz 1 x 16 GB
  • 1 TB SSD
  • Intel® UHD Graphics
  • Wi-Fi 6 (802.11ax) Ethernet LAN 100,1000 Mbit/s Bluetooth 5.2
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50/60 Hz
AC adapter input voltage
100 - 240 V
AC adapter power
120 W
Audio output
Yes
Audio output channels
8.0 channels
Bluetooth
Yes
Bluetooth version
5.2
Built-in camera
Yes
Built-in speaker(s)
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC
Contrast ratio (typical)
1300:1
Cooling type
Active
DC-in jack
Yes
Depth (with stand)
54 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
60.5 cm (23.8")
Display resolution
1920 x 1080 pixels
DisplayPorts quantity
1
Efficient cores
8
Efficient-core base frequency
1.9 GHz
Efficient-core Max Turbo Frequency
3.7 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
100,1000 Mbit/s
Expansion slots
1x 2.5" SSD
HD type
Full HD
HDMI ports quantity
1
HDMI version
2.0
Height (with stand)
520 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Locale
International repository
Market positioning
Business
Maximum internal memory
64 GB
Maximum turbo power
154 W
Memory clock speed
5600 MHz
Memory layout (slots x size)
1 x 16 GB
Memory slots
2
Memory slots type
SO-DIMM
Microphone in
Yes
Number of processors installed
1
Number of speakers
2
Number of SSDs installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics
Operating relative humidity (H-H)
10 - 75%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
5 - 35 °C
Optical drive type
No
Panel mounting interface
100 x 100 mm
Panel type
LCD
Performance cores
6
Performance-core base frequency
2.6 GHz
Performance-core Max Turbo Frequency
5 GHz
Power consumption (off)
0.2 W
Power consumption (short idle)
34.45 W
Power consumption (standby)
1.9 W
Power supply
120 W
Processor base power
65 W
Processor boost frequency
5 GHz
Processor cache
24 MB
Processor cache type
Smart Cache
Processor cores
14
Processor family
Intel® Core™ i5
Processor generation
Intel® Core™ i5 (14th gen)
Processor manufacturer
Intel
Processor model
i5-14500
Processor socket
FCLGA1700
Processor threads
20
Product colour
Black
Product type
All-in-One PC
Quick start guide
Yes
RAID support
No
Resolution description
HDMI 2.1 max. 4096 x 2160, DP 1.4 max. 4096 x 2304
Response time
14 ms
RMS rated power
6 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB4 Gen 3x2 ports quantity
0
VESA mounting
Yes
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
7.5 kg
Weight (with stand)
7.5 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width (with stand)
540 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6 AX201

Leaflet

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Price history over the last 6 months
TERRA 1000036 All-in-One PC/workstation Intel® Core™ i5 i5-14500 60.5 cm (23.8 inch) 1920 x 1080 pixels 16 GB DDR5-SDRAM 1 TB SSD Windows 11 Pro Wi-Fi 6 (802.11ax) Black
Current
R23,474
Lowest
R20,286
Highest
R23,591
Change 24H
-R117   0%
Week
+R3,109   +15%
Month
+R2,986   +15%

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