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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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WiZ A smart lighting Wi-Fi/Bluetooth 12 W

WiZ A smart lighting Wi-Fi/Bluetooth 12 W
WiZ A smart lighting Wi-Fi/Bluetooth 12 W
WiZ A smart lighting Wi-Fi/Bluetooth 12 W
WiZ A smart lighting Wi-Fi/Bluetooth 12 W
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R789
+R2 Reward
WiZ 8720169071216A, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic, Non-changeable bulb(s) WiZ 8720169071216A. Interface: Wi-Fi/Bluetooth, Product colour: White, Wi-Fi standards: Wi-Fi 4 (802.11n), 802.11b, 802.11g. Input voltage: 220-240 V, Output voltage: 24DC, 12W Max.... Read More
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Stock 4 Code 1212790 Brand WIZ Model 8720169071216A Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

WiZ 8720169071216A, Wi-Fi/Bluetooth, White, Wi-Fi 4 (802.11n), 802.11b, 802.11g, LED, Plastic, Non-changeable bulb(s)

WiZ 8720169071216A. Interface: Wi-Fi/Bluetooth, Product colour: White, Wi-Fi standards: Wi-Fi 4 (802.11n), 802.11b, 802.11g. Input voltage: 220-240 V, Output voltage: 24DC, 12W Max., AC input voltage: 220-240 V. Width: 10 mm, Depth: 4000 mm, Height: 3 mm. Package width: 141 mm, Package depth: 57 mm, Package height: 160 mm. Placement supported: Indoor, On/off switch location: Wire

Key Highlights
  • LED 12 W Non-changeable bulb(s)
  • Multi
  • 2700 K 5000 K
  • Wi-Fi/Bluetooth
  • Plastic
  • White
Specifications
12NC Logistic code(s)
929003244822
AC adapter included
Yes
AC input voltage
220-240 V
Average life (2.7h/day)
15 year(s)
Bulb current
73 mA
Bulb lifetime
15000 h
Bulb lifetime (@ 2.7 hrs/day)
15 year(s)
Bulb power
12 W
Bulb technology
LED
Bulb type
LED
Color Rendering Index (CRI)
80
Colour consistency (SDCM)
6
Colour temperature (max)
5000 K
Colour temperature (min)
2700 K
Depth
4000 mm
Dimmable with remote control
No
EAN/UPC/GTIN (packaging)
8720169071216
Effects
Yes
Fitting/cap type
Non-changeable bulb(s)
Fixture dimmable
Yes
Height
3 mm
Housing material
Plastic
Input voltage
220-240 V
Interface
Wi-Fi/Bluetooth
International Protection (IP) code
IP20
Length
4000 mm
Light colour
Multi
Lumen maintenance factor
70%
Luminous efficacy
64 lm/W
Material
Plastic
Net weight
225 g
Number of accessories (max)
9999
Number of switch cycles
50000
On/off switch
Yes
On/off switch location
Wire
Output voltage
24DC, 12W Max.
Package depth
57 mm
Package gross weight
260 g
Package height
160 mm
Package net weight
230 g
Package weight
260 g
Package width
141 mm
Placement supported
Indoor
Power factor
0.6
PowerLED integrated
Yes
Product colour
White
Protection class
II
Rated lifetime
15000 h
Remote control included
No
Suitable for indoor use
Yes
Suitable location
Bedroom, Children's room, Kitchen, Living room
Total luminous flux
840 lm
Warm-up time to 60% light
2 s
Weight
225 g
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 4 (802.11n), 802.11b, 802.11g
Width
10 mm
Works with Amazon Alexa
Yes
Works with IFTTT
Yes
Works with the Google Assistant
Yes

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Price history over the last 6 months
WiZ A smart lighting Wi-Fi/Bluetooth 12 W
Current
R789
Lowest
R777
Highest
R1,112
Change 24H
+R10   +1%
Week
-R78   -9%
Month
-R85   -10%

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