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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Whirlpool WHC18D031A1 Built-in 268 L White

Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
Whirlpool WHC18D031A1 Built-in 268 L White
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R32,942
Whirlpool WHC18D031A1, 268 L, SN-T, 4 kg/24h, E, Fresh zone compartment, White Whirlpool WHC18D031A1. Total net capacity: 268 L. Door hinge: Right. Climate class: SN-T, Noise level: 34 dB. Fridge net capacity: 189 L, Fridge interior light, Fridge number of shelves/baskets: 5, Number of vegetable dr... Read More
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Stock Out Of StockNo Stock Code 2183145 Brand WHIRLPOOL Model 859991677310 Warranty 2 Years

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Whirlpool WHC18D031A1, 268 L, SN-T, 4 kg/24h, E, Fresh zone compartment, White

Whirlpool WHC18D031A1. Total net capacity: 268 L. Door hinge: Right. Climate class: SN-T, Noise level: 34 dB. Fridge net capacity: 189 L, Fridge interior light, Fridge number of shelves/baskets: 5, Number of vegetable drawers: 1. Freezer net capacity: 79 L, Freezing capacity: 4 kg/24h. Fresh zone compartment. Energy efficiency class: E, Annual energy consumption: 227 kWh. Product colour: White

Key Highlights
  • White Built-in 268 L
  • 189 L LED Fridge interior light
  • 79 L Bottom-placed 4* 4 kg/24h
  • E 227 kWh B 34 dB
Specifications
AC input frequency
50 Hz
AC input voltage
220-240 V
Adjustable shelves
Yes
Annual energy consumption
227 kWh
Anti-bacterial compartment
No
Appliance placement
Built-in
Automatic defrost (freezer)
No
Automatic defrost (fridge)
Yes
Built-in display
No
Climate class
SN-T
Connected load
140 W
Cooling system
Ventilated
Cord length
2.45 m
Current
16 A
Depth
545 mm
Door hinge
Right
Door open alarm
Yes
Electronic control
Yes
Energy efficiency class
E
Energy efficiency scale
A to G
Fast freeze function
Yes
Freezer net capacity
79 L
Freezer number of shelves/baskets
3
Freezer position
Bottom-placed
Freezing capacity
4 kg/24h
Fresh zone compartment
Yes
Fridge door balconies
5
Fridge interior light
Yes
Fridge net capacity
189 L
Fridge number of shelves/baskets
5
Height
1770 mm
Holiday function
No
Icemaker
No
Installation compartment depth
56 cm
Installation compartment height (max)
178.6 cm
Installation compartment height (min)
177.6 cm
Installation compartment width
56 cm
Lamp type
LED
Maximum operating temperature
43 °C
Middle compartment
No
Minimum operating temperature
10 °C
Multi-Airflow system (fridge)
No
No Frost (freezer)
No
No Frost (fridge)
No
Noise emission class
B
Noise level
34 dB
Number of compressors
1
Number of doors
2 door(s)
Number of vegetable drawers
1
Package depth
608 mm
Package height
1840 mm
Package weight
52.2 kg
Package width
580 mm
Product colour
White
Recessed handle(s)
Yes
Reversible doors
Yes
Shelves material
Glass
Star rating
4*
Storage time during power failure
19 h
Super Cool function
Yes
Total net capacity
268 L
Warranty period
2 year(s)
Water dispenser
No
Water supply type
Not supported
Weight
50.6 kg
Width
540 mm

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