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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Western Digital My Book Duo 28TB External Hard Drive RAID USB-C Black WDBFBE0280JBK

Western Digital My Book Duo 28TB External Hard Drive RAID USB-C Black WDBFBE0280JBK
Western Digital My Book Duo 28TB External Hard Drive RAID USB-C Black WDBFBE0280JBK
0 reviews • Write a review
R22,849
+R92 Reward
With a massive 28TB capacity and USB-C connectivity, the Western Digital My Book Duo delivers high-capacity storage with RAID flexibility for data redundancy or performance.OverviewThe My Book Duo houses two 3.5-inch SATA hard drives in a RAID-capable enclosure. It supports RAID 0, RAID 1, and JBOD ... Read More
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Stock 2 Code 3572677 Brand WESTERN DIGITAL Model WDBFBE0280JBK Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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With a massive 28TB capacity and USB-C connectivity, the Western Digital My Book Duo delivers high-capacity storage with RAID flexibility for data redundancy or performance.

Overview

The My Book Duo houses two 3.5-inch SATA hard drives in a RAID-capable enclosure. It supports RAID 0, RAID 1, and JBOD modes, allowing you to configure the drive for maximum speed, data mirroring, or independent drive use. The USB 3.2 Gen 1 interface provides up to 360 MB/s transfer speeds, and 256-bit AES hardware encryption keeps your data secure.

What stands out

  • 28TB total capacity across two drive bays
  • Configurable RAID modes: RAID 0, RAID 1, JBOD
  • USB-C port with USB 3.2 Gen 1 (5Gbps) interface
  • 256-bit AES hardware encryption
  • Active cooling with fan for reliable operation
  • User-replaceable drives for easy upgrades

Technical details

  • Storage capacity: 28 TB
  • Interface: USB 3.2 Gen 1 (5Gbps)
  • Device connector: USB-C
  • RAID modes: RAID 0, RAID 1, JBOD
  • Number of drive bays: 2
  • Internal drive type: 3.5-inch SATA HDD
  • Max data transfer speed: Up to 360 MB/s
  • Hardware encryption: 256-bit AES
  • Software included: WD Discovery, WD Backup, WD Security, WD Drive Utilities
  • Compatibility: Windows 10+, macOS 11+
  • Power supply: External AC adapter
  • Enclosure material: Plastic
  • Cooling: Active (fan)
  • User replaceable drives: Yes
  • Cables included: USB-C to USB-C, USB-C to USB-A adapter

Our verdict

The My Book Duo is a robust solution for professionals and enthusiasts needing massive storage with RAID options and strong security.

Specifications
Brand
Western Digital
Bus powered
No
Cables included
USB-C to USB-C cable, USB-C to USB-A adapter
Category
External Hard Drive
EAN
5715328263253
External power adapter
Yes
HDD capacity
28 TB
HDD size
3.5"
Housing material
Plastic
Interface
USB 3.2 Gen 1
LED indicators
Yes
Material
Plastic
Maximum data transfer rate
360 MB/s
Model
My Book Duo 28TB
MPN
WDBFBE0280JBK
On/off switch
Yes
Plug and Play
Yes
Product colour
Black
USB connector
USB Type-C
USB version
USB 3.2 Gen 1
Weight
2.46 kg
Price history over the last 6 months
Western Digital My Book Duo 28TB External Hard Drive RAID USB-C Black WDBFBE0280JBK
Current
R22,849
Lowest
R22,752
Highest
R22,849
Change 24H
+R97   +0%
Week
—   
Month
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