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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Washbasin Faucet XL 3911F SAGA Chrome Single-Lever Mixer

Washbasin Faucet XL 3911F SAGA Chrome Single-Lever Mixer
Washbasin Faucet XL 3911F SAGA Chrome Single-Lever Mixer
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R5,987
+R11 Reward
The SAGA 3911F Washbasin Faucet XL combines elegant design with robust functionality. Crafted from high-quality brass with a durable chrome finish, this single-lever mixer is perfect for modern bathrooms. Its XL design series offers a generous height of 270 mm and a spout reach of 170 mm, providing ... Read More
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Stock 25 Code 2841785 Model 3911F Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 14
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The SAGA 3911F Washbasin Faucet XL combines elegant design with robust functionality. Crafted from high-quality brass with a durable chrome finish, this single-lever mixer is perfect for modern bathrooms. Its XL design series offers a generous height of 270 mm and a spout reach of 170 mm, providing ample space for hand washing. The faucet features a ceramic cartridge for smooth and precise water flow control, and an integrated flow limiter ensures water efficiency. Flexible connection hoses (G3/8") and an aerator are included for easy installation. Hot and cold indicators help you find the perfect temperature quickly. Suitable for deck-mounted installation, this faucet operates within a pressure range of 1-10 bar and can handle hot water up to 80°C.

Advantages

Durable brass construction with a scratch-resistant chrome finish ensures long-lasting beauty. The ceramic cartridge guarantees drip-free performance and a long service life. The integrated flow limiter reduces water consumption without compromising performance. Easy installation with included flexible hoses and aerator.

Suitable for

  • Modern and classic washbasins
  • Residential bathrooms
  • Hotels and commercial washrooms

Key specifications

  • Faucet Type: Single-Lever Mixer
  • Installation: Deck-Mounted
  • Material: Brass
  • Finish: Chrome
  • Cartridge: Ceramic
  • Connection Size: G3/8"
  • Total Height: 270 mm
  • Spout Reach: 170 mm
  • Water Flow Control: Yes (integrated flow limiter)
  • Hot/Cold Indicators: Yes
  • Aerator Included: Yes
  • Connection Hoses Included: Yes (flexible)
  • Application: Washbasin
  • Design Series: XL
  • Operating Pressure: 1-10 bar
  • Max Hot Water Temperature: 80°C

Recommendations

For best performance, ensure your water pressure is within the recommended range. Professional installation is recommended to guarantee proper sealing and function.

Specifications
Brand
SAGA
Category
Bathroom Faucet
Colour of product
Chrome
EAN
6414150077838
Material
Brass
Model
3911F
MPN
3911F
Producer
SAGA
Producer product family
XL
Producer product name
Washbasin Faucet XL 3911F
Product type
Washbasin Faucet
Type
Single-Lever Mixer
Water flow control
Yes
Weight
33.3 kg
Price history over the last 6 months
Washbasin Faucet XL 3911F SAGA Chrome Single-Lever Mixer
Current
R5,987
Lowest
R2,988
Highest
R5,987
Change 24H
+R2,867   +92%
Week
+R2,934   +96%
Month
+R2,934   +96%

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