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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x

Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
Vaddio PrimeSHOT 10 HDMI, 2.14 MP, CMOS, Full HD, 1920 x 1080 pixels, 60 fps, 10x
R31,581
Vaddio’s PrimeSHOT 10 HDMI camera offers high-definition performance at an outstanding value. Ideal for meeting rooms, lecture halls and houses of worship, PrimeSHOT 10 HDMI provides outstanding low-light performance, and excellent 1080p image quality.With simultaneous HDMI and IP streaming outputs,... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 2410088 Brand VADDIO Model 999-30410-001W Warranty 2 Years

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Vaddio’s PrimeSHOT 10 HDMI camera offers high-definition performance at an outstanding value. Ideal for meeting rooms, lecture halls and houses of worship, PrimeSHOT 10 HDMI provides outstanding low-light performance, and excellent 1080p image quality.

With simultaneous HDMI and IP streaming outputs, the PrimeSHOT 10 can broadcast the stream directly to your preferred live streaming client and send video to a local display for easy IMAG (image magnification).

PrimeSHOT 10 HDMI features 10x optical zoom, plus an easy, intuitive web-based user interface for remote configuration, management and control. Customizable PTZ presets and controls make PrimeSHOT 10 perfect for rooms with multiple focus points.

Vaddio PrimeSHOT 10 HDMI. Megapixel (approx.): 2.14 MP, Sensor type: CMOS. HD type: Full HD, Maximum video resolution: 1920 x 1080 pixels, Supported video modes: 720p, 1080p, Maximum frame rate: 60 fps. Optical zoom: 10x. Product colour: White

Key Highlights
  • 10x zoom with 67 degree horizontal field of view
  • Simultaneous HDMI and H.264 (RTSP or RTMP) IP streaming outputs
  • Video image adjustments such as manual color compensation, saturation and iris
  • Custom PTZ presets
  • Free Vaddio Deployment Tool for remote management, updates and more
  • 2.14 MP CMOS 25.4 / 2.8 mm (1 / 2.8")
  • Full HD 1920 x 1080 pixels 60 fps
  • Optical zoom: 10
  • Signal-to-Noise Ratio (SNR): 50 dB
  • Remote control function
  • White
Specifications
3D NR (Noise Reduction)
Yes
AC adapter included
Yes
Aperture number of steps
16
Aspect ratio
4:3, 16:9
Back Light Compensation (BLC)
Yes
Cables included
AC
Certification
CE, FCC, TAA
DC input voltage
12 V
Depth
145 mm
Ethernet LAN (RJ-45) ports
1
Focus adjustment
Auto/Manual
Gain control type
Auto/Manual
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height
163 mm
Horizontal field of view (tele)
3.1°
Horizontal field of view (wide)
67°
Input current
1.5 A
Maximum frame rate
60 fps
Maximum video resolution
1920 x 1080 pixels
Maximum working distance (tele)
100 cm
Megapixel (approx.)
2.14 MP
Minimum illumination
100 lx
Minimum working distance (wide)
1 cm
Noise reduction
Yes
Number of camera presets
16
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
0 - 40 °C
Optical sensor size
25.4 / 2.8 mm (1 / 2.8")
Optical zoom
10x
Pan range
0 - 165°
Pan speed (max)
90 °/sec
Power source type
DC
Product colour
White
PTZ control
Yes
Quick start guide
Yes
Remote control function
Yes
Remote control included
Yes
Resolution at capture speed
1920x1080@60fps
RS-232 ports
1
Sensor type
CMOS
Signal-to-Noise Ratio (SNR)
50 dB
Storage relative humidity (H-H)
20 - 80%
Storage temperature (T-T)
0 - 40 °C
Supported graphics resolutions
1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
Supported video modes
720p, 1080p
Tilt angle range
-30 - 90°
Tilt speed (max)
90 °/sec
Video formats supported
H.264
Web-based management
Yes
Weight
1.36 kg
White balance
Auto, Manual, One push
Wide Dynamic Range (WDR)
Yes
Width
155 mm

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