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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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USAMS PB83 Power Bank 20000mAh 2xUSB-A 1xUSB-C 20W PD QC Black

USAMS PB83 Power Bank 20000mAh 2xUSB-A 1xUSB-C 20W PD QC Black
USAMS PB83 Power Bank 20000mAh 2xUSB-A 1xUSB-C 20W PD QC Black
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R387
The USAMS PB83 Power Bank is a high-capacity portable charger designed to keep your devices powered throughout the day. With a robust 20000mAh battery and support for fast charging technologies including Power Delivery 3.0 and Quick Charge 3.0, it offers reliable and efficient charging for smartphon... Read More
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Stock Out Of StockNo Stock Code 3052002 Brand USAMS Model Usa001702 Warranty 2 Years

Shipping & Returns

The USAMS PB83 Power Bank is a high-capacity portable charger designed to keep your devices powered throughout the day. With a robust 20000mAh battery and support for fast charging technologies including Power Delivery 3.0 and Quick Charge 3.0, it offers reliable and efficient charging for smartphones, tablets, and other USB-powered devices.

Advantages

Equipped with two USB-A ports and one USB-C port that supports both input and output, the PB83 allows simultaneous charging of multiple devices. The LED digital display shows the remaining battery level, so you always know how much power is left. Safety protections against overcharge, overdischarge, overcurrent, short circuit, overvoltage, overpower, and temperature ensure safe operation.

Suitable for

  • Smartphones and tablets
  • Bluetooth headphones and speakers
  • Portable gaming consoles
  • Cameras and other USB-charged devices

Key specifications

  • Battery Capacity: 20000mAh / 74Wh
  • Battery Type: Lithium Polymer
  • USB-C Input: 5V/3A, 9V/2A, 12V/1.5A (18W Max)
  • USB-C Output: 5V/3A, 9V/2.22A, 12V/1.67A (20W Max)
  • USB-A1 Output: 5V/3A, 9V/2A, 12V/1.5A (18W Max)
  • USB-A2 Output: 5V/3A, 9V/2A, 12V/1.5A (18W Max)
  • Total Output: 5V/3A Max
  • Fast Charging: PD 3.0, QC 3.0, FCP, AFC
  • Material: ABS + PC
  • Color: Black
  • Display: LED Digital Display

Recommendations

For optimal performance, use high-quality USB cables and charge the power bank fully before first use. The PB83 is an ideal companion for travel, business trips, and daily commutes.

Specifications
Brand
USAMS
Category
Power Bank
Circuit Protection
Overcharge, Overdischarge, Overcurrent, Short Circuit, Overvoltage, Overpower, Temperature
EAN
6958444995205
Material
ABS + PC
Maximum Output Power
20W
Model
PB83
MPN
Usa001702
Product colour
Black
Product type
Power Bank
Special features
LED Digital Display, Fast Charging PD 3.0/QC 3.0
Weight
0.4 kg
Price history over the last 6 months
USAMS PB83 Power Bank 20000mAh 2xUSB-A 1xUSB-C 20W PD QC Black
Current
R387
Lowest
R368
Highest
R387
Change 24H
+R13   +3%
Week
+R18   +5%
Month
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