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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver

upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
0 reviews • Write a review
R5,472
+R19 Reward
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A. Processor frequency: 1.7 GHz, Processor family: Intel® Core™ i5, Processor model: i5-8400T. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphic... Read More
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Stock 5 Code 2624254 Brand UPCYCLE IT Model DESK-400G5-SFF-A001 Warranty 2 Years

Shipping & Returns

Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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upcycle it HP ProDesk 400 G5 SFF (Refurbished) A. Processor frequency: 1.7 GHz, Processor family: Intel® Core™ i5, Processor model: i5-8400T. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 256 GB, Storage media: SSD. On-board graphics card model: Intel® UHD Graphics 630. Operating system installed: Windows 11 Pro. Chassis type: SFF. Product type: PC. Weight: 4.6 kg. Product colour: Black, Silver

Key Highlights
  • PC Black, Silver
  • Intel® Core™ i5 i5-8400T 1.7 GHz Processor cores: 6
  • 16 GB DDR4-SDRAM
  • 256 GB SSD
  • Intel® UHD Graphics 630
  • Ethernet LAN
  • Windows 11 Pro
Specifications
Audio chip
Conexant CX20632
Chassis type
SFF
Combo headphone/mic port
Yes
Depth
296 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPorts quantity
1
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Height
95 mm
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Line-in
Yes
Line-out
Yes
Maximum on-board graphics card memory
64 GB
Memory slots
2x DIMM
Number of 2.5" bays
2
Number of 3.5" bays
1
Number of processors installed
1
Number of SSDs installed
1
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel® UHD Graphics 630
Operating system installed
Windows 11 Pro
Optical drive type
No
PCI Express x1 (Gen 3.x) slots
1
PCI Express x16 (Gen 3.x) slots
1
Processor boost frequency
3.3 GHz
Processor cache
9 MB
Processor cache type
Smart Cache
Processor cores
6
Processor family
Intel® Core™ i5
Processor frequency
1.7 GHz
Processor generation
8th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-8400T
Processor threads
6
Product colour
Black, Silver
Product type
PC
Refurbished
Yes
Refurbished grade
Grade A
SSD capacity
256 GB
Storage media
SSD
Thunderbolt 3 ports quantity
0
Total SSDs capacity
256 GB
Total storage capacity
256 GB
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
VGA (D-Sub) ports quantity
1
Weight
4.6 kg
Wi-Fi
No
Width
270 mm

Leaflet

Open Leaflet
Price history over the last 6 months
upcycle it HP ProDesk 400 G5 SFF (Refurbished) A Intel® Core™ i5 i5-8400T 16 GB DDR4-SDRAM 256 GB SSD Windows 11 Pro PC Black, Silver
Current
R5,472
Lowest
R5,157
Highest
R5,636
Change 24H
+R267   +5%
Week
+R307   +6%
Month
+R276   +5%

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