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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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UBIQUITI NETWORKS Ai Theta Hub

UBIQUITI NETWORKS Ai Theta Hub
UBIQUITI NETWORKS Ai Theta Hub
UBIQUITI NETWORKS Ai Theta Hub
UBIQUITI NETWORKS Ai Theta Hub
UBIQUITI NETWORKS Ai Theta Hub
UBIQUITI NETWORKS Ai Theta Hub
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R4,604
+R15 Reward
UBIQUITI NETWORKS Ai Theta Hub The Ubiquiti UniFi AI Theta Hub is designed for performance in versatile environments. Its 0.96-inch colour display ensures easy visibility of key functions and settings. It operates across a wide temperature range of -20 to 40 degrees C and a humidity range of 10-90% ... Read More
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Stock 9 Code 124375 Brand UBIQUITI Model UVC-AI-THETA-HUB Warranty 2 Years

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Estimated delivery Thursday, October 8
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UBIQUITI NETWORKS Ai Theta Hub

The Ubiquiti UniFi AI Theta Hub is designed for performance in versatile environments. Its 0.96-inch colour display ensures easy visibility of key functions and settings. It operates across a wide temperature range of -20 to 40 degrees C and a humidity range of 10-90% (non-condensing), making it suitable for various indoor and outdoor environments. Power over Ethernet (PoE) capability simplifies installation and minimises cable clutter while providing a reliable power source. The hub's quad-core ARM CPU ensures efficient processing of various functions, including advanced video input options. Features such as focus adjustment, white balance and noise reduction make it a solution for those who value high-quality performance and networking versatility.

Specifications

  • Depth: 140 mm
  • Height: 38 mm
  • Operating temperature (T-T): -20 - 40 °C
  • Product colour: White
  • Weight: 330 g
  • Width: 70 mm
  • Certification: FCC, IC, CE
  • Operating relative humidity (H-H): 10 - 90%
  • Quantity per pack: 1 pc(s)
  • Type: Hub
  • Brand compatibility: Ubiquiti Networks
  • Compatibility: AI Theta Lens, AI Theta Audio
  • Built-in display: Yes
  • Housing material: Aluminium
  • Ethernet LAN: Yes
  • Ethernet LAN data rates: 1000 Mbit/s
  • Display diagonal: 2.44 cm (0.96")
  • Power consumption (max): 12.5 W
  • Built-in processor: Yes
  • Mounting kit: Yes

Genuine Ubiquiti product — MPN: UVC-AI-THETA-HUB · EAN: 810084692394.

Key Highlights
  • (1) video and (1) audio port for connecting a lens and audio module
  • Supports AI Theta Standard and Professional Lenses, with (1) included cable for connecting a lens
  • Advanced AI: Detect people, read license plates, and more
  • 0.96" color display for device status and configuration
  • Connect and power using PoE
  • Supports optional AI Theta Audio module for two-way audio
Specifications
Brand compatibility
Ubiquiti Networks
Built-in display
Yes
Built-in processor
Yes
Certification
FCC, IC, CE
Compatibility
AI Theta Lens, AI Theta Audio
Connectivity technology
Wired
Depth
140 mm
Display diagonal
2.44 cm (0.96")
Display type
LCM
Ethernet LAN
Yes
Ethernet LAN data rates
1000 Mbit/s
Height
38 mm
Housing material
Aluminium
Input voltage
37 - 57 V
Mounting kit
Yes
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
-20 - 40 °C
Output current
1 A
Output voltage
5 V
Placement supported
Indoor
Power consumption (max)
12.5 W
Power source type
PoE
Processor model
Cortex-A53
Product colour
White
Quantity per pack
1 pc(s)
Quick installation guide
Yes
Reset button
Yes
Type
Hub
Video compression formats
H.264
Wall mountable
Yes
Weight
330 g
Width
70 mm
Price history over the last 6 months
UBIQUITI NETWORKS Ai Theta Hub
Current
R4,604
Lowest
R4,183
Highest
R5,176
Change 24H
-R49   -1%
Week
+R373   +9%
Month
+R348   +8%

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