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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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UAG Urban Armor Gear Plasma XTE 360 MagSafe Kickstand Case for Apple iPhone 18 Pro/17 Pro - Ash (Translucent Grey) 114573113136

UAG Urban Armor Gear Plasma XTE 360 MagSafe Kickstand Case for Apple iPhone 18 Pro/17 Pro - Ash (Translucent Grey) 114573113136
UAG Urban Armor Gear Plasma XTE 360 MagSafe Kickstand Case for Apple iPhone 18 Pro/17 Pro - Ash (Translucent Grey) 114573113136
0 reviews • Write a review
R2,108
+R7 Reward
Your iPhone 18 Pro or 17 Pro deserves protection that matches its performance. The UAG Plasma XTE 360 case combines a rugged, multi-layer design with a translucent ash finish, so you can show off your device while keeping it safe from drops and scratches.Who is it forFor iPhone 18 Pro and 17 Pro use... Read More
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Stock 20 Code 3587068 Brand URBAN ARMOR GEAR Model 114573113136 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

Your iPhone 18 Pro or 17 Pro deserves protection that matches its performance. The UAG Plasma XTE 360 case combines a rugged, multi-layer design with a translucent ash finish, so you can show off your device while keeping it safe from drops and scratches.

Who is it for

For iPhone 18 Pro and 17 Pro users who want military-grade protection without hiding their phone’s design. The built-in MagSafe compatibility and kickstand make it ideal for hands-free viewing and magnetic accessories.

Main features

  • MagSafe compatible for effortless magnetic accessory attachment and wireless charging
  • Integrated 360° kickstand for landscape and portrait viewing
  • Drop protection up to 6 meters (20 feet), MIL-STD 810G-516.6 certified
  • Translucent ash color with titanium accents reveals your iPhone’s design
  • Raised bezels protect screen and camera from surface scratches
  • Ultra-responsive tactile buttons and precision cutouts for full access
  • Antimicrobial properties help reduce bacteria on the case surface
  • Lanyard anchor points for added carrying security

Specifications

  • Material: Polycarbonate, Thermoplastic Polyurethane (TPU)
  • Compatibility: Apple iPhone 18 Pro, iPhone 17 Pro
  • Case type: Protective case with kickstand
  • Wireless charging: Yes (MagSafe compatible)
  • Protection features: Drop protection, raised bezels, antimicrobial

Tips

To keep the translucent back looking clear, wipe the case with a soft, damp cloth. Avoid harsh chemicals that may cloud the polycarbonate.

Specifications
Brand
Urban Armor Gear
Case type
Protective case with kickstand
Category
Smartphone case
Colour name
Ash
Compatibility
Apple iPhone 18 Pro, Apple iPhone 17 Pro
EAN
840283930508
Material
Polycarbonate, Thermoplastic Polyurethane (TPU)
Model
Plasma XTE 360
MPN
114573113136
Product colour
Ash
Protection features
Drop protection, Raised bezels, Antimicrobial
Weight
0.11 kg
Wireless charging
Yes
Price history over the last 6 months
UAG Urban Armor Gear Plasma XTE 360 MagSafe Kickstand Case for Apple iPhone 18 Pro/17 Pro - Ash (Translucent Grey) 114573113136
Current
R2,108
Lowest
R2,086
Highest
R2,108
Change 24H
+R22   +1%
Week
—   
Month
—   

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