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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV

TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV
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R4,386
TV that brings modern entertainment into any room with style and simplicity. Its sleek edge-to-edge design enhances the viewing experience, while the HD Ready resolution and HDR support ensure clear visuals with balanced contrast and natural color.Running on the latest webOS 23, it offers fast and i... Read More
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Stock Out Of StockNo Stock Code 1493841 Brand TORNADO Model 32ES4301X Warranty 2 Years

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TV that brings modern entertainment into any room with style and simplicity. Its sleek edge-to-edge design enhances the viewing experience, while the HD Ready resolution and HDR support ensure clear visuals with balanced contrast and natural color.
Running on the latest webOS 23, it offers fast and intuitive access to a wide range of streaming apps, including Netflix, YouTube, Prime Video, and WatchIt. Built-in Wi-Fi and LAN connections ensure stable performance for smooth browsing and content playback.
Enjoy immersive sound powered by Dolby Digital audio through integrated 2×8W speakers, delivering clear and dynamic sound for movies, shows, and everyday viewing.
With a wide range of connectivity options—including 3 HDMI ports, 2 USB ports, AV input, optical audio out, and headphone jack—the 32ES4301X is ready to connect to all your media devices. It also supports Bluetooth 5.0 for easy pairing with wireless accessories like headphones or speakers.
Compact and lightweight, it can be easily wall-mounted using a 100 × 100 mm VESA bracket. Whether for a bedroom, kitchen, or secondary viewing area, the Tornado 32ES4301X delivers smart performance, flexible connectivity, and a clean modern look.

TORNADO 32ES4301X | 32” HD Frameless WebOS Smart TV. Display diagonal: 81.3 cm (32"), Display resolution: 1366 x 768 pixels, HD type: HD, Display technology: DLED, Screen shape: Flat, LED backlighting type: Direct-LED. Smart TV. Display brightness: 220 cd/m², Response time: 6.5 ms, Contrast ratio (typical): 3000:1, Native aspect ratio: 16:9. Digital signal format system: DVB-C, DVB-S2, DVB-T2. Wi-Fi, Ethernet LAN. Product colour: Black

Key Highlights
  • Frameless HD Design: Sleek edge-to-edge screen for immersive viewing and a modern aesthetic.
  • WebOS 23 Smart Platform: Smooth navigation with access to YouTube, Netflix, Prime Video, WatchIt, and more.
  • HDR Ready + 3000:1 Contrast Ratio: Delivers brighter whites, deeper blacks, and enhanced detail in every scene.
  • Dolby Digital Sound: Built-in dual 8W speakers with surround support and preset sound modes for better audio clarity.
  • Full Connectivity: Includes 3× HDMI, 2× USB, AV input, optical out, and headphone jack for maximum versatility.
  • Flat 81.3 cm (32") DLED Direct-LED
  • HD 1366 x 768 pixels 16:9
  • 220 cd/m² 6.5 ms 3000:1
  • DVB-C, DVB-S2, DVB-T2 PAL, SECAM, SECAM B/G, SECAM D/K, SECAM L, UHF, VHF
  • Smart TV
  • Wi-Fi Ethernet LAN Bluetooth
  • High Dynamic Range (HDR) supported
  • VESA mounting 200 x 100 mm
  • E 26.5 kWh
Specifications
AC input frequency
50 Hz
AC input voltage
220 - 240 V
Analog signal format system
PAL, SECAM, SECAM B/G, SECAM D/K, SECAM L, UHF, VHF
Audio decoders
Dolby Digital Plus
Auto channel search
Yes
Battery type
AAA
Bluetooth
Yes
Bluetooth version
5.0
Cardboard packaging weight
650 g
Certification
CE
Child lock
Yes
Common interface (CI)
Yes
Common interface Plus (CI+)
Yes
Composite video in
1
Container load
1200
Contrast ratio (typical)
3000:1
Country of origin
Egypt
Customs product code (TARIC)
85287300
Depth (with stand)
221 mm
Depth (without stand)
78.2 mm
Digital audio optical out
1
Digital signal format system
DVB-C, DVB-S2, DVB-T2
Display brightness
220 cd/m²
Display diagonal
81.3 cm (32")
Display diagonal (metric)
108 cm
Display resolution
1366 x 768 pixels
Display technology
DLED
Dynamic contrast ratio (DCR)
Yes
Energy consumption (HDR) per 1000 hours
62 kWh
Energy consumption (SDR) per 1000 hours
26.5 kWh
Energy efficiency class (HDR)
Not available
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Enhanced Audio Return Channel (eARC)
Yes
Equalizer
Yes
Equalizer bands quantity
5
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Expanded Polystyrene (EPS) packaging weight
190 g
Foil packaging weight
85 g
Frameless design
Yes
Harmonized System (HS) code
85287300
HD type
HD
HDMI ports quantity
3
HDMI version
1.4
Headphone outputs
1
Height (with stand)
473.8 mm
Height (without stand)
423.4 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
LED backlight
Yes
LED backlighting type
Direct-LED
Lifestyle apps
TikTok
Music apps
Amazon Music, Apple Music, Spotify
Native aspect ratio
16:9
Native refresh rate
50 Hz
Noise reduction
Yes
Number of batteries supported
2
Number of speakers
2
On Screen Display (OSD) languages
Arabic, Bulgarian, Czech, Danish, German, Dutch, English, Spanish, Estonian, Finnish, French, Greek, Hungarian, Italian, LAT, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, SER, Slovak, Slovenian, Swedish, Turkish, Ukrainian
On/Off timer
Yes
Operating system installed
WebOS
Package depth
125 mm
Package height
490 mm
Package type
Box
Package weight
4.91 kg
Package width
790 mm
Panel mounting interface
200 x 100 mm
Power consumption (standby)
0.5 W
Power supply type
Internal
Product colour
Black
Products per pallet
27 pc(s)
Response time
6.5 ms
RMS rated power
16 W
Screen shape
Flat
Sleep timer
No
Smart TV
Yes
Stand colour
Black
Stand type
Legs stand
Supported TV bands
CATV
Teletext
1000 pages
Teletext function
Yes
Teletext standards
EPG
Tuner type
Analog & digital
USB 2.0 ports quantity
2
USB recording
Yes
User manual weight
40 g
VESA mounting
Yes
Video apps
Amazon Prime Video, Apple TV, Disney+, HD+ RePlay, Joyn, Netflix, RTL XL, Rakuten TV, Twitch, YouTube, ZATTOO
Video formats supported
HEVC/H.265, MPEG4
Viewing angle, horizontal
89°
Viewing angle, vertical
89°
Warranty period
2 year(s)
WEEE number
DE58 35 95 57
Weight (with stand)
3.94 kg
Weight (without stand)
3.74 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 5 (802.11ac)
Width (with stand)
716.1 mm
Width (without stand)
716.1 mm

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