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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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THE NORTH FACE Saikuru Women's Insulated Jacket TNF Black / Asphalt Grey M

THE NORTH FACE Saikuru Women's Insulated Jacket TNF Black / Asphalt Grey M
THE NORTH FACE Saikuru Women's Insulated Jacket TNF Black / Asphalt Grey M
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R4,993
+R13 Reward
The THE NORTH FACE Saikuru Women's Insulated Jacket combines sustainable materials with reliable warmth and weather protection. Designed for urban exploration and light outdoor activities, this jacket features 200g Heatseeker™ Eco synthetic insulation and a Non-PFC DWR finish to keep you comfortable... Read More
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Stock 5 Code 2870211 Brand THE NORTH FACE Model 0009651600038686 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The THE NORTH FACE Saikuru Women's Insulated Jacket combines sustainable materials with reliable warmth and weather protection. Designed for urban exploration and light outdoor activities, this jacket features 200g Heatseeker™ Eco synthetic insulation and a Non-PFC DWR finish to keep you comfortable in cool, damp conditions.

Advantages

Eco-conscious construction using 100% recycled polyester outer, lining, and insulation. The wind-resistant fabric and durable water-repellent finish provide protection against light rain and wind. Full-length VISLON® front zip and elasticated cuffs seal in warmth, while two secure-zip hand pockets and an internal chest pocket offer ample storage.

Suitable for

  • Casual wear and daily commuting
  • Urban exploration and city walks
  • Light outdoor activities in autumn and winter

Key specifications

  • Product Type: Insulated Jacket
  • Gender: Women's
  • Size: Medium
  • Color: TNF Black / Asphalt Grey
  • Outer Material: 100% Recycled Polyester with Non-PFC DWR Finish
  • Insulation: 200g Heatseeker™ Eco (100% Recycled Polyester)
  • Lining: 100% Recycled Polyester
  • Fit: Regular
  • Closure: Full-length VISLON® front zip
  • Pockets: Two secure-zip hand pockets, one internal chest pocket
  • Collar: Stand-up collar
  • Cuffs: Elasticated cuffs
  • Hem: Elasticated hem
  • Water Resistance: DWR finish
  • Wind Resistance: Wind-resistant fabric
  • Sustainability: Recycled materials, Non-PFC DWR
  • Season: Autumn, Winter

Recommendations

For best results, layer under a waterproof shell in heavy rain. Machine wash cold, tumble dry low. Do not use fabric softener.

Specifications
Brand
THE NORTH FACE
Category
Insulated Jacket
EAN
197065035129
Model
Saikuru
MPN
0009651600038686
Product colour
TNF Black / Asphalt Grey
Product type
Insulated Jacket
Weight
0.25 kg
Price history over the last 6 months
THE NORTH FACE Saikuru Women's Insulated Jacket TNF Black / Asphalt Grey M
Current
R4,993
Lowest
R3,465
Highest
R4,993
Change 24H
+R1,436   +40%
Week
+R1,462   +41%
Month
+R1,391   +39%

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