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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Saikuru Jacket Women's Insulated Jacket - TNF Black/Asphalt Grey, Size L

The North Face Saikuru Jacket Women's Insulated Jacket - TNF Black/Asphalt Grey, Size L
The North Face Saikuru Jacket Women's Insulated Jacket - TNF Black/Asphalt Grey, Size L
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R4,956
+R13 Reward
The North Face Saikuru Jacket is a women's insulated jacket designed for cold weather. Featuring Heatseeker™ Eco insulation and a wind-resistant, water-repellent outer shell, this jacket provides warmth and protection during autumn and winter activities. The regular fit and elasticated cuffs ensure ... Read More
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Stock 9 Code 2870210 Brand THE NORTH FACE Model 0009651600038685 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The North Face Saikuru Jacket is a women's insulated jacket designed for cold weather. Featuring Heatseeker™ Eco insulation and a wind-resistant, water-repellent outer shell, this jacket provides warmth and protection during autumn and winter activities. The regular fit and elasticated cuffs ensure comfort and mobility.

Advantages

Made with 100% recycled polyester materials, this jacket offers sustainable warmth without compromising performance. The non-PFC DWR finish sheds light rain and snow, while the full-length VISLON® front zip and secure-zip hand pockets provide convenience and security.

Suitable for

  • Everyday wear in cold weather
  • Outdoor activities like hiking and walking
  • Layering under a shell in extreme conditions

Key specifications

  • Product Type: Insulated Jacket
  • Gender: Women's
  • Fit: Regular Fit
  • Outer Material: 100% Recycled Polyester with Non-PFC DWR Finish
  • Insulation: Heatseeker™ Eco (100% Recycled Polyester)
  • Lining: 100% Recycled Polyester
  • Closure: Full-length VISLON® front zip
  • Pockets: Two secure-zip hand pockets
  • Collar: Stand-up collar
  • Cuffs: Elasticated cuffs
  • Hem: Elasticated hem
  • Wind Resistance: Wind-resistant fabric
  • Water Resistance: DWR finish for water repellency
  • Season: Autumn / Winter
  • Color: TNF Black / Asphalt Grey
  • Size: L (Large)
  • Brand Logo: Embroidered logo on chest and back shoulder
  • Care Instructions: Machine washable

Recommendations

For best performance, layer this jacket with a moisture-wicking base layer. Machine wash cold and tumble dry low to maintain the DWR finish.

Specifications
Brand
The North Face
Category
Women's Insulated Jacket
EAN
197065034986
Model
Saikuru Jacket
MPN
0009651600038685
Product colour
Black
Product type
Insulated Jacket
Weight
0.3 kg
Price history over the last 6 months
The North Face Saikuru Jacket Women's Insulated Jacket - TNF Black/Asphalt Grey, Size L
Current
R4,956
Lowest
R3,384
Highest
R4,956
Change 24H
+R1,401   +39%
Week
+R1,428   +40%
Month
+R1,396   +39%

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