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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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The North Face Roomy Norm Hat - Washed Khaki Stone

The North Face Roomy Norm Hat - Washed Khaki Stone
The North Face Roomy Norm Hat - Washed Khaki Stone
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R1,316
+R2 Reward
Whether you're hiking a sun-drenched trail, running weekend errands, or just relaxing in the park, The North Face Roomy Norm Hat in Washed Khaki Stone keeps you shaded and comfortable. This classic dad hat is made from soft, breathable 100% cotton with a relaxed fit that suits men and women alike.Ke... Read More
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Stock 15 Code 3495991 Brand THE NORTH FACE Model 671254 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Whether you're hiking a sun-drenched trail, running weekend errands, or just relaxing in the park, The North Face Roomy Norm Hat in Washed Khaki Stone keeps you shaded and comfortable. This classic dad hat is made from soft, breathable 100% cotton with a relaxed fit that suits men and women alike.

Key specifications

  • Material: 100% Cotton
  • Colour: Washed Khaki Stone
  • Closure: Adjustable strap-back with metal buckle
  • Brim: Curved
  • Ventilation: Embroidered eyelets
  • Logo: Embroidered The North Face logo on front panel
  • Size: One Size Fits Most (OSFM)
  • Fit: Relaxed
  • Style: Classic dad hat
  • Gender: Unisex
  • Care: Hand wash recommended
  • Season: All-season

Why choose it

The Roomy Norm Hat combines everyday versatility with The North Face's outdoor heritage. The washed cotton fabric gives it a broken-in feel from day one, while the adjustable strap ensures a secure fit for most head sizes. The curved brim and embroidered eyelets provide practical sun protection and ventilation, and the embroidered logo adds a touch of brand authenticity.

Ideal use cases

  • Hiking and outdoor adventures
  • Casual everyday wear
  • Travel and sightseeing
  • Sports and recreation

Good to know

This hat is designed for all-season use. To keep it looking its best, hand washing is recommended. The metal buckle on the cotton strap is built to last, and the relaxed fit makes it easy to wear all day.

Specifications
Brand
The North Face
Category
Headwear
EAN
196575379945
Model
Roomy Norm Hat
MPN
671254
Product colour
Washed Khaki Stone
Weight
1.11 kg
Price history over the last 6 months
The North Face Roomy Norm Hat - Washed Khaki Stone
Current
R1,316
Lowest
R766
Highest
R1,316
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